Lead Sales Associate

About the Role

As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team.

Responsibilities

• Open the studio and ensure it is clean, organized, and ready for members.
• Greet members by name, check them in, and ensure they feel comfortable and cared for.
• Lead and coach up to five Sales Associates, managing schedules, answering phones, and following up on missed appointments.
• Support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching.
• Track performance metrics, review KPIs, and ensure the studio meets daily and monthly goals.
• Resolve member questions or concerns with professionalism and a personal touch.
• Build a culture of excellence, accountability, and service.

Requirements

• Paid experience managing 4-6 team members.
• Retail sales experience (cash handling, KPIs, P&L familiarity).
• A genuine passion for health, wellness, and helping others succeed.

Benefits

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule
• Competitive pay, including base + commission
• Regular performance reviews with base pay increase potential
• Paid holidays
• Paid management and on-the-job training
• Free stretch sessions
• Quarterly team lunches and an annual holiday party

About Stretch Zone

Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time.