Lead Sales Associate

About the role

The role involves managing the daily operations of a fitness studio, including opening and closing the studio, reviewing appointments, providing coaching, and assisting with onboarding new employees.

Responsibilities

• Ensuring the studio is clean, organized, and ready for members upon opening.
• Reviewing and discussing the day’s appointments and goals with the team.
• Offering coaching and support as needed.
• Checking in on team members' performance and addressing any issues.
• Jumping in to help solve problems as necessary.
• Helping new Sales Associates with onboarding and training.
• Leading by example and stepping up when the Studio Manager is unavailable.
• Closing up the studio at the end of the day, celebrating team wins, and preparing for the next day.

Requirements

• Experience in a customer-facing or sales-focused role.
• Prior experience supervising or supporting a team.
• Ability to multitask and stay organized in a fast-paced environment.
• Passion for health, fitness, or wellness.

Qualifications

• A minimum of a personal training certification from ACE, NASM, ACSM, NSCA, or NCSF.
• A license in therapeutic massage or another accredited body work.

Skills

• Customer service skills.
• Team leadership and supervision.
• Organizational and multitasking abilities.
• Knowledge of stretching methodologies and the ability to work with the stretch reflex.
• Understanding of postural and movement limitations and how to correct or mitigate them.

Benefits

• Regular performance reviews tied to individual performance milestones.
• Comprehensive management training and ongoing on-the-job development.
• Quarterly team lunches and an annual holiday party.
• Personal health journey support through wellness stipends.

Pay

Competitive salary based on performance and experience.

Schedule

Flexible schedule to accommodate the needs of the fitness studio and its clients.

Benefits

• Paid time off and holidays.
• Culture and team recognition events.
• Additional location-based stipends for personal health.

Stretch Zone® Methodology

The Stretch Zone® Methodology (SZM) is a proven approach to increasing performance and mobility by working with the stretch reflex. SZM practitioners identify postural and movement limitations and correct or mitigate them through specific applied stretching sessions. This balanced system helps customers reach their true maximum potential, whether they are athletes, weekend warriors, or dealing with chronic pain or illness.

Industry Expertise

To advance in the industry, a minimum prerequisite is a personal training certification from ACE, NASM, ACSM, NSCA, or NCSF, and/or a license in therapeutic massage or another accredited body work.