Lead Retail Associate - Oak Brook, IL

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Guide and assist Retail Associates with daily operational tasks
• Assist customers with their shopping needs and transactions
• Tend to merchandising tasks via plan-o-gram
• Perform proper receiving and stocking procedures
• Count and reconcile cash register drawers
• Prepare deposits and order change from the bank
• Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
• Maintain a safe, clean, and pleasing environment for customers and associates
• Create and establish a monthly schedule and assign work to foster an efficient and effective workflow
• Create and establish a SOP guideline for daily retail operations

PREFERRED EXPERIENCE/SKILLS

• Previous retail and supervisor experience
• Excellent communicator with the ability to utilize technology effectively to engage with customers and your team to meet goals
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Able to learn procedural knowledge acquired through on-the-job training
• Set sales goals
• Able to motivate a team
• BYLT product knowledge
• Fast-paced energy level
• Dependability