Lead Registered Dental Assistant (Bilingual)

About the role

The Lead Registered Dental Assistant (RDA) supports the Dentist during treatments, exams, and treatment discussions with patients. This position oversees back-office functions, flow, and efficiency. Lead RDAs mentor, train, and guide both new and existing team members, and they are expected to grow and challenge themselves.

Job Responsibilities

• Greet and prepare patients for exams, complete digital charting, and verify codes with precision.
• Capture quality x-ray images.
• Absorb and assist dentists with a variety of treatment procedures, including RCTs, cord packing, crown seat, denture adjustments, and other complex treatments.
• Able to assist with sedation treatments, including treatment information, post-care, and monitoring (additional training provided).
• Delegate and support setting up and sterilizing exam and treatment rooms.
• Discuss treatment options, importance, and follow-up recommended care.
• Provide teeth polishing and sealant placement procedures (with required certifications).
• Teach team members how to schedule appointments, treat, and care for patients.
• Delegating sterilization of instruments and following cross-contamination standards.
• Willingness to jump in and support team members as needed.
• Create positive and uplifting patient environments by engaging with patients before, during, and after visits.
• Discuss areas of improvement with the dentist and office manager.
• Manage patient flow and improve the overall process to streamline patient visits.
• Monitor staff and dentist time management to maximize patient care.
• Guide parents and patients through post-care instructions.
• Assist patients with company-provided prizes and dismissal.
• Understand and adhere to HIPAA guidelines.
• Able to train and monitor new team members and externs.
• Complete inventory orders and act in accordance with office budget.
• Other duties as assigned.

Basic Qualifications

• Texas Issued Registered Dental Assistant Licensing
• 4-5+ years of Dental Assisting experience
• Sealant Placement, Nitrous Monitoring, and Coronal Polishing Certifications preferred (if 2+ years of experience, the company provides courses)
• Experience with RCT, cord packing, denture adjustments, and crown seat
• Experience with training team members and monitoring progress
• Experience with conducting challenging conversations
• Proficient in Digital x-rays and Digital charting

Key Skills and Abilities

• Strong written and verbal communication skills
• Ability to work with minimal supervision, self-starter, and demonstrates initiative
• Flexible and innovative; highly adaptable to a dynamic business environment
• High engagement; supportive of leadership and role model for company values and guiding behaviors
• Strong demonstration of task completion and dedication to detail
• Team Player and great interpersonal skills
• Prompt and timely with work schedule
• Amazing customer service skills, great at building relationships with new people
• Open to cross-training opportunities and learning new job skills
• Inspiring leadership skills and mentoring abilities
• Excited for new challenges and growth opportunities

Benefits

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program

Schedule and Location

Monday-Friday
One Location - Willis Family Dental

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer