Lead Registered Dental Assistant

Reports to: Practice Manager, Regional Manager
Key Partnerships: Operations, Clinical, Support Center
Department: Operations
Salary: $20/hr + (based on experience)
Classification: Non-Except
Status: Full-Time

About the role

The Lead Registered Dental Assistant (RDA) is responsible for supporting the Dentist during treatments, exams, and treatment discussions with patients. This position will oversee back-office functions, flow, and efficiency. Lead RDAs are required to mentor, train and guide new and existing team members, as well as grow and challenge themselves.

Responsibilities

• Greet and prepare patients for exams, complete digital charting, and verify codes with precision.
• Capture quality x-ray images.
• Assist dentists with a variety of treatment procedures.
• Assist with RCTs, Cording Packing, Crown Seat, Denture adjustments, and other complex treatments.
• Familiar with sedation treatments, including treatment information, post-care, and monitoring. (Additional training provided)
• Delegate and support setting up and sterilizing exam and treatment rooms.
• Discuss treatment options, importance, and follow-up recommended care.
• Provide teeth polishing and sealant placement procedures (with required certifications).
• Teach team members how to schedule appointments, treat and care for patients.
• Delegate sterilization of instruments and follow cross-contamination standards.
• Willingness to jump in and support team members as needed.
• Create positive and uplifting patient environments by patient engagement before, during, and after visits.
• Discuss areas of improvement with the dentist and office manager.
• Manage patient flow and improve the overall process to streamline patient visits.
• Monitor staff and dentist time management to maximize patient care.
• Guide parents and patients through post-care instructions.
• Assist patients with company-provided prizes and dismissal.
• Understand and adhere to HIPAA guidelines.
• Ability to train and monitor new team members and externs.
• Complete inventory order and act in accordance with office budget.
• Other duties as assigned.

Basic Qualifications

• Texas Issued Registered Dental Assistant Licensing.
• 4-5+ years of Dental Assisting experience.
• Sealant Placement, Nitrous Monitoring, and Coronal Polishing Certifications preferred (if 2+ years of experience, the company provides courses).
• RCT, Cord Packing, Denture Adjustments, and Crown Seat experience.
• Experience with training team members and monitoring progress.
• Experience with conducting challenging conversations.
• Proficient in Digital x-rays and Digital charting.

Key Skills and Abilities, Characteristics of a good fit

• Strong written and verbal communication skills.
• Ability to work with minimal supervision, self-starter, and demonstrates initiative.
• Flexible and innovative; highly adaptable to a dynamic business environment.
• High engagement; supportive of leadership and role model for company values and guiding behaviors.
• Strong demonstration of task completion and dedication to detail.
• Team Player and great interpersonal skills.
• Prompt and timely with work schedule.
• Amazing customer service skills, great at building relationships with new people.
• Open to cross-training opportunities and learning new job skills.
• Inspiring leadership skills and mentoring abilities.
• Excited for new challenges and growth opportunities.

Benefits

• 401(k)
• Health (PPO/HSA), Vision, Dental, Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance – Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Company provided scrubs
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program

Schedule and Location

Mon, Wed, Thurs 9:00am-5:00pm, Fridays by appt only, closed Sat, Sun
One Location - Smile Magic Houston - Southwest Frwy