Lead Recreation Attendant - Hilton Waikoloa Village

Responsibilities

• Supervise recreation operations: Oversee recreation-related pool, fitness center, and food & beverage services, activities, and programming
• Lead the recreation team: Train, schedule, and supervise team members
• Oversee recreation set up: Manage chair and cabana setup, towel service, and personalized poolside amenities; oversee furniture setup for special events
• Deliver exceptional service: Monitor service quality, engage with guests to assess satisfaction, and resolve concerns promptly and professionally
• Manage inventory and supplies: Oversee linen, amenities, and food & beverage inventory to ensure proper stock levels and minimize loss
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Qualifications

• 1 year customer service background in a fast paced environment ideal
• A service heart to deliver a high level of service to our guests and team members
• Ability to work outdoors during any season climate

About the Role

Here's what you'll do during a typical day:

Shift Pattern

Shift Pattern: 10-hour shift (Schedule shell: 7:00am - 8:00pm) 4 days a week that would include weekdays, weekends, and holidays is required.

Requirements

The Ideal Candidate Will Possess The Following Attributes

Skills

What It Takes to Make the Stay At Hilton, Our Core Values Define What It Takes To Succeed

About Us

Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Team

About The Team How We'll Help You Thrive

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next