Lead Recreation Assistant

About the role

This position is located on Naval Weapons Station Yorktown Huntington Hall with Morale, Welfare and Recreation (MWR) Department, Community Programs. The purpose of this position is to provide a variety of duties in support of the recreation and/or internet facilities and serve as "duty manager" as assigned in the liberty programs.

Responsibilities

• Serves as duty manager to ensure the facility is functioning in a smooth, safe and effective manner.
• Checks the work schedule, taking note of on-call personnel for emergency needs, and ensures the facility is open and closed at the posted time and in a state of cleanliness both inside and out.
• Reviews the schedule of events and ensures the facility is prepared prior to the scheduled start time.
• Responsible for issuing, receiving and controlling cash receipts and change funds under custody, and completes the Daily Activity Report (DAR) and certifies cash count of receipts and change funds turned in by individual cashiers.
• Circulates among the patrons to maintain order, warns patrons of disorderly behavior and attempts to resolve problems in a tactful, diplomatic manner.
• Prepares and submits daily report of night operations, to include both minor and serious incidents, and assists the Recreation Specialist in the administration of programs and services of the assigned recreation, internet, and/or single sailor facility or program.
• Greets patrons, answering questions by phone or in person, issuing games and equipment, preparing reports, collecting fees, and maintaining operations in accordance with rules/regulations of the recreation facility.
• Registers and processes new computer center users on basic procedures and system operation, diagnoses and logs minor common system hardware, software and user problems, and refers major or complex hardware problems to contractor for diagnosis and correction.
• Provides information and general instructions concerning use of equipment and facility, receives and resolves customer complaints, and informs patrons of the nightly movies, television specials, upcoming Liberty programs and events, and other entertainment scheduled in the recreation facility.
• Assists with program promotions, scheduling, set-up/breakdown and implementation of special events, trips and tours, and maintains basic security of the recreation facility, including enforcing tobacco and alcohol restrictions.
• Performs general housekeeping duties as necessary to ensure interior spaces are in a clean, neat and orderly state at all times, and may make minor repairs to facilities and equipment.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check.
• A valid State driver's license is required to operate motor vehicles.

Qualifications

A qualified candidate must possess: familiarity with the general and specific uses of computer software programs, video projector systems and equipment related to a recreation facility, ability to understand and carry out basic verbal and written instructions, knowledge of basic arithmetic, and knowledge of basic English grammar.

• Must possess strong leadership and communication skills to effectively exercise control over a large group of people, market the program, motivate eligible patrons and lead a small staff with minimal direction.
• A minimum of two years of work-related experience is strongly preferred.

Benefits

Review our benefits for more information on what we offer.