Lead RDA

About the role

Join our Western Dental/Brident Offices as a Floor Supervisor in a modern, fully equipped dental practice. We provide excellent professional, financial, and personal growth opportunities for your dental career.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations, and holding staff accountable
• Participate in the hiring, selection, and retention of back office staff
• Responsible for patient management by partnering with dentists, providing pre- and post-treatment instructions, and ensuring patient satisfaction
• Monitor patient flow by reviewing sign-in sheets and appointment books, making necessary schedule adjustments
• Ensure sterilization of the office and equipment
• Ensure compliance with all OSHA, Dental Board, and corporate policies and procedures
• Conduct weekly, monthly, and quarterly inspections
• Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc.
• Maintain proper patient treatment records
• Lead, inspire, and motivate back staff
• Participate in monthly operational meetings
• Prioritize Ultimate Patient Experience (UPE)

Benefits

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities