Lead Ramp Service Agent

About the role

WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

The Lead Ramp Agent oversees ramp operations, ensuring safe and efficient aircraft handling, baggage loading, and ground support services. This role provides guidance to ramp agents, assigns tasks, and ensures compliance with safety regulations and airline procedures. While not a disciplinary role, the Lead serves as a key point of contact for operational efficiency and issue resolution. This position requires strong leadership, attention to detail, and