Lead Quality Engineer, Design Services

Achieve Quality Excellence

• Define, own, and drive the overarching test strategy and planning for complex projects and product areas, ensuring alignment with iterative delivery
• Mentor and guide junior and mid-level engineers, fostering their technical growth, providing constructive feedback, and promoting a collaborative team environment
• Partner with engineering and product managers to define test strategy, understand requirements, define clear acceptance criteria, and champion building quality into the development process
• Architect, design, and oversee the implementation of scalable and maintainable test automation frameworks
• Champion and establish quality engineering best practices, standards, and metrics within the team and across projects
• Lead end-to-end testing efforts for strategic programs, potentially involving multiple agile teams and complex integrations
• Drive the analysis of quality data to identify areas for improvement and implement corrective actions
• Collaborate with other teams to deliver highly cross-functional and complex work, ensuring quality across all touchpoints
• Stay abreast of new testing tools, technologies, and methodologies, and advocate for their adoption where beneficial to enhance the team’s ability to deliver high-quality software iteratively

What You'll Bring

• Define the comprehensive Test Strategy and Test Plan for the Clienteling app ecosystem
• Lead, mentor, and allocate work to a team of QE engineers
• Drive the adoption of XCUITest (UI) and Playwright (API) frameworks, ensuring high CI/CD pipeline integration and minimal flaky tests
• Own the end-to-end defect lifecycle, triaging, tracking, and prioritizing bugs in collaboration with Product and Dev teams
• Act as the primary QE point of contact for stakeholders, ensuring alignment on risk assessments and release readiness
• Prior experience testing Retail, POS, or Clienteling/CRM mobile applications
• Strong understanding of iOS app deployment processes (TestFlight, App Store Connect)

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field preferred
• 7+ years of progressive experience in quality engineering
• Proven experience leading quality efforts for significant, cross-functional projects and mentoring teams
• Extensive experience with test automation strategy and framework development

Benefits

• Medical/Dental/Vision
• Life insurance and Disability
• Retailer 401(k) match
• Paid time off, wellness time and volunteer time
• Merchandise discount and EAP resources
• Tuition Reimbursement

Compensation

Starting Rate: $120,000.00 - $150,000.00

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.