Lead Quality Assurance

About the role

North Sky Communications is seeking a Lead Quality Assurance to oversee and lead quality assurance processes in telecom/utility construction and installation.

Project Details

The project is based in Rio Dell, CA.

Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

Responsibilities

• Develop, maintain, and implement a comprehensive Quality Control Plan (QCP) tailored to telecom / utility construction, including three-phase QC processes (preparatory, initial, and follow-up inspections).
• Conduct regular field inspections, audits, and surveillance of ongoing construction activities (trenching, directional boring, pole line construction, fiber placement / splicing, conduit installation, restoration) to verify compliance with client standards, drawings, specifications, and codes.
• Serve as the primary point of contact for quality-related matters with clients including participation in project meetings, submission of QC reports, and resolution of non-conformance issues.
• Identify, document, and track quality deficiencies or non-compliance; lead root cause analysis and implementation of corrective/preventive actions to prevent recurrence.
• Lead QC inspectors, field supervisors, and crews on quality standards, inspection techniques, documentation requirements, and client-specific expectations.
• Ensure proper material testing, submittal reviews, and acceptance of workmanship (e.g., fiber optic testing with OTDR, splice loss verification, backfill/compaction testing).
• Oversee documentation and record-keeping, including daily QC reports, inspection logs, as-builts, test results, and punch lists for handover and closeout.
• Drive continuous improvement by analyzing quality metrics (KPI's such as defect rates, rework costs, inspection pass rates) and recommending process enhancements.
• Collaborate with project managers, superintendents, safety teams, and subcontractors to integrate quality into planning, scheduling, and execution.
• Maintain up-to-date knowledge of evolving client requirements, industry standards, and regulatory changes affecting telecom/utility construction.
• Lead Quality Control Technicians to ensure we have boots on the ground to support, train, and inspect our front line employees.

Requirements

• Associates degree in a utility construction-related program and 3-5 years of related work experience with a focus on quality work and contractual adherence, or combination of education and experience required;
• Strong knowledge of fiber optic construction practices, including underground / aerial installation, splicing, testing, conduit systems, pole attachments, and restoration.
• Ability to read and understand written and verbal instructions, correspondence and memos including contract language and unit descriptions;
• Effective and respectful written and verbal communication with all applicable stakeholders, both internal and external, at all levels of the organization;
• Team oriented, keeping the organizational needs at the forefront;
• Proficient use of computer hardware and software including but not limited to Internet software and databases. Familiarity with Google-based applications is preferred;
• Understanding and use of general arithmetic such as addition, subtraction, multiplication, division, units of measure and weight using whole numbers, fractions and decimals;
• Ability to work flexible hours including overtime and weekends as needed;
• Valid driver’s license with favorable driving record required.

Pay and Schedule

The wage range for Lead Quality Assurance is $70,000.00 - $80,000.00.