Jobs · Quality Assurance · Utah

Lead QA Architect

NiCE · Sandy, UT · 1 wk ago
Quality AssuranceFull-time

How will you make an impact?

  • Define and evolve quality architecture for new product innovations in collaboration with Product and Architecture teams
  • Design and ensure robust integrations across microservices and systems within the NICE platform
  • Select and implement the right patterns, frameworks, and tools, particularly within the AWS ecosystem
  • Set technical direction end-to-end, partnering closely with engineering teams to embed quality into design and development
  • Drive long-term improvements in system quality, scalability, and reliability
  • Act as a technology evangelist, promoting best practices and raising the bar for engineering excellence
  • Contribute to the adoption of AI within products and internal processes
  • Collaborate with a global network of engineers and architects to influence platform-wide outcomes

Have you got what it takes?

  • 8+ years of experience in software engineering, quality engineering, or related roles
  • 3+ years of experience in an architect or technical leadership capacity, defining system-level or quality architecture
  • Strong programming experience with PHP and JavaScript
  • Deep knowledge of AWS services, including:
    • ECS, EKS, EC2
    • SQS, Kinesis, Lambda
    • ElastiCache, RDS, Kafka

Why Join Us?

  • Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
  • As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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