Lead Project Manager - Public Sector

About the role

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry.

Responsibilities

• Act as direct liaison between the customer and Lumen Government Services (Contract Program Office, Pre-sales, Business Development, Planning and Execution, Project Management, Customer Relations, Billing and Contracts) to ensure all contractual obligations are met.
• Review, develop requirements, and work with appropriate teams to answer proposal requirements resulting from Government Statement of Work, Task Orders, and Modifications.
• Perform lifecycle management of Government Contracts.
• Conduct Program Management Reviews (PMR’s) for both customer and senior level Lumen management.
• Assist at the ground level with the integration of services and billing from Lumen’s portfolio of voice, data, hosting, cloud and managed services.
• Manage and implement complex data services installations to include both domestic and international services.
• Ensure the timely and accurate delivery of all weekly, monthly, quarterly, semi-annual and annual contract deliverables.
• Initiate change management reviews and contract modifications, and identify requirements for product and IT development.

Requirements

• 5–7 years of Federal Telecommunications Program Management and customer liaison experience.
• Working knowledge of Microsoft Project and the Microsoft Office suite.
• Ability to prepare customer and high-level management PowerPoint presentations.

Qualifications

• Project Management Professional / Project Management Institute (PMP/PMI) certification is highly desirable.
• Solid understanding of Data Services installation activities for federal government agencies.
• 5–7 years of Federal Data Services Transition and Implementation Program Management.
• Strong working knowledge of Lumen Ordering and Provisioning processes.
• Experience in the transition, implementation, management and execution of large-scale Federal Government Contracts, including vendor management.
• Experience developing proposals for Federal programs.
• Builds and maintains excellent customer relationships, especially with the contracting officer’s technical representative (COTR) and senior management.
• Knowledge of the Networx Universal and Enterprise GSA Contract vehicle is desirable.
• Ability to manage process/procedural changes with a thorough understanding of Federal Government contracts.
• Strong knowledge of traditional data services.
• Strong verbal and written communication skills.
• Demonstrated conflict resolution skills.
• Ability to work in a fast-paced, multi-task, stressful environment.
• Ability to create and matrix-manage various functional teams.
• Possesses and has demonstrated strong, effective leadership skills.

Pay

Location Based Pay Ranges

• $84,629 – $112,838 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY
• $88,860 – $118,480 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI
• $93,092 – $124,122 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA

Benefits

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance physical, mental, emotional and financial wellbeing.