Lead Production Technician

Internal applicants reference Promotion/Transfer policy for eligibility along with requirements below.

About the role

As one of the largest IT asset disposition companies in the world, EPC is devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the globe. You will play a vital role in supporting our mission and ensuring operational excellence.

Responsibilities

• Supervise, train, and support a team of up to 6 employees, ensuring compliance with EPC policies, procedures, and performance expectations.
• Maintain and manage employee records, including weekly timecards, attendance tracking, annual reviews, disciplinary actions, and performance documentation.
• Consistently achieve and exceed daily production targets while maintaining a strong emphasis on quality and efficiency.
• Handle IT equipment safely and efficiently, including packing/unpacking, wrapping, sorting, palletizing, loading, and transporting items throughout the warehouse using pallet jacks and carts.
• Conduct testing, diagnostics, sorting, and asset tracking to determine the resale eligibility of electronic devices.
• Prepare IT equipment for sale or transfer by cleaning, wiping, and vacuuming, while identifying key components such as PCs, laptops, hard drives, printers, networking devices, and monitors.
• Accurately document all relevant product details, including conditional issues, system logs, inventory records, and data erasure reports within EPC’s Inventory Management Software.
• Includes sitting, standing, bending, twisting and the ability to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without reasonable accommodation.
• Other duties as assigned by department.

Requirements

• At least 6 months’ experience as an EPC Production Technician and eligibility through the EPC Promotions/Transfer Policy.
• Proficiency in data entry and Microsoft Office applications, including Word, Excel, and Outlook.
• Basic math skills with the ability to quickly and accurately count IT equipment.
• Familiar and able to efficiently use the Iinvision Inventory Software.

Qualifications (Preferred)

• High School diploma or GED.
• Knowledge of all EPC Processing trainings and certifications.
• Associate degree in information technology or equivalent IT experience.
• A+ Certification.
• Ability to type 50wpm or faster.

Benefits

• Competitive pay.
• 401K with matching contributions.
• Immediate PTO eligibility and paid holidays.
• Full medical, dental and vision benefits for you and your family.
• Company sponsored short-term, long-term disability & life insurance plans.
• Career advancement opportunities.
• Employee equipment discounts.
• Extensive training and development programs.
• Company volunteer opportunities.
• An exciting career where every day is different.
• A dedication to work/life balance and a holistic approach to employee support.
• EPC Veteran Advantage: Additionally, EPC rewards eligible individuals who are currently serving, or who have served, in the U.S. Armed Forces with an additional Veteran bonus after 90 days of employment.

Schedule

Monday-Friday 6:00am-2:30pm, 40 Hours