Lead, Production

Position Summary

Primary Responsibilities/Essential Functions

Qualifications Requirements

Physical & Work Environment Requirements

Metrics for Success

• Ensure effective teammate relations
• Provide teammate coaching and development
• Balance quality, productivity, cost, safety, and morale to achieve positive results in all areas
• Leads departmental performance measures, including visual controls, and provides regular progress reports to the Facility Manager
• Leads department priorities
• Tracks absenteeism and timekeeping
• Fulfills standard work methods
• Identify cost/time-saving measures to increase production on the line

Results-driven and time management
Great communication and critical-thinking skills
Practices safe work habits to ensure production is as efficient and safe as possible

• A high school qualification or equivalent
• Experience in manufacturing would be advantageous
• Knowledge of health and safety laws
• Excellent knowledge of equipment used in the manufacturing process
• Frequent and repetitive bending, lifting, and reaching to install parts of varying size and weight overhead
• Knowledge and experience with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
• Attention to detail, accuracy, and task completion
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Practices safe work habits to ensure production is as efficient and safe as possible
• Comfortable working in a fast-paced, team-based production environment

Qualified candidates will align with ReturnPro’s core values, bringing collaboration, adaptability, and innovation to every aspect of their work while fostering sustainable, people-centric solutions.

Frequently required to walk, bend, lift, and reach overhead.
Ability to repetitively lift, push, and carry 20–35 lbs.
Ability to work overtime and weekends, as needed.

• Meet or exceed production throughput and accuracy goals
• Maintain high teammate engagement and retention
• Comply with safety and quality standards
• Consistently execute Standard Operating Procedures (SOPs) and effectively use Paycom for workforce management
• Demonstrate improvements in efficiency and cost savings over time