Lead Product Manager, Payments

Product Strategy and Roadmap

You will define the product strategy and roadmap for payments, billing, collections, payouts, invoicing, reconciliation, and accounting integrations.

Prioritization

Prioritize across consumer AR, B2B AR, AP, claims payouts, broker commissions, partner payments, and operational tooling.

Workflow Replacement

Replace manual, spreadsheet-heavy workflows with reliable, auditable systems.

Consumer Payment Collection

Own product capabilities that support consumer payment collection for surety bonds and related products.

Business-Level Billing and Invoicing

Define workflows for business-paid accounts, including billing, invoicing, payment collection, reconciliation, and account-level payment responsibility.

Claims Payouts

Partner with stakeholders to define eligibility logic for automated indemnification and related account-level controls. Define workflows for claims payouts to business customers and property partners, including property-level payment preferences such as ACH and check.

Broker Commissions and Partner Payments

Build capabilities for broker commissions, channel partner payments, marketing partner payments, and other complex payout workflows.

Reconciliation and Reporting

Partner closely with finance and accounting to define requirements for reconciliation, reporting, journal entries, settlement tracking, payment status, and auditability.

System Integration

Help connect product systems with accounting and financial operations systems.

Workflow Mapping

Map current workflows across spreadsheets, internal tools, payment processors, accounting systems, carrier/broker workflows, and manual operating procedures.

Product Requirements

Translate operational complexity into clear product requirements, user stories, data models, and phased delivery plans.

Engineering Collaboration

Work with engineering to design scalable systems that support complex edge cases without creating unnecessary operational burden.

Metric Definition and Monitoring

Define metrics, monitor adoption, and continuously improve the performance and reliability of payments-related systems.

Experience and Skills

• 6+ years of product management experience, with meaningful ownership of payments, billing, fintech, financial operations, accounting systems, insurance operations, marketplaces, lending, or other complex money movement products.
• Experience building products that involve accounts receivable, accounts payable, invoicing, reconciliation, payouts, commissions, or accounting integrations.
• Strong systems thinking and ability to break down complex workflows into scalable product capabilities.
• Demonstrated ability to work closely with finance, accounting, operations, engineering, legal, compliance, and go-to-market teams.
• Strong analytical skills and comfort working with spreadsheets, financial data, transaction records, payment statuses, and operational workflows.
• Able to define clear product requirements in ambiguous, high-complexity environments.
• Excellent written and verbal communication skills, especially with cross-functional and executive stakeholders.
• Strong prioritization judgment and ability to balance operational urgency with long-term platform strategy.

Company Information

• Benefits: Medical, dental, & vision insurance, beginning day one; Health savings account with employer contribution; Flexible spending accounts (healthcare, dependent care, commuter); 401(k); Generous PTO and paid holidays; In-office lunch Perk; Flexible working hours; Paid parental leave; Company sponsored short and long term disability.
• Pay: Base salary range is between $220,000 - $240,000 annually. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.
• About TheGuarantors: A fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. They work with 9 of the country's top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000's fastest-growing companies, one of Forbes' Best Startup Employers, and one of Deloitte's Technology Fast 500.
• Location: New York, NY.

Equal Opportunity Employer

TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.