Lead Product Manager (Digital Experience)

About the role

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI‑First. Future‑Driven. Human‑Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross‑product initiatives spanning communications, messaging, digital experience, analytics, and AI‑enabled client engagement. The successful candidate will combine client insight, commercial judgment, technical acumen, and cross‑functional leadership to translate market opportunities into differentiated enterprise SaaS solutions and measurable business outcomes.

One Last Thing OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

Responsibilities

• Contribute to the development of product vision and strategy.
• Drive product and feature requirements.
• Manage development and delivery of new SaaS applications.
• Build alignment across Product Management, Development, Cloud Operations, UX, Marketing, Sales, Services, Support, and executive stakeholders to ensure solutions meet client needs.
• Support the demo environment including building out impactful use‑case demos of products.
• Identify opportunities to drive growth of DX solutions, solving for integrated Experience Cloud capabilities spanning communications, messaging, digital experience, analytics, and AI‑enabled client engagement.
• Determine client needs and use cases and translate into product roadmaps and requirements.
• Conduct market and competitive research to ensure solutions drive client growth.
• Define product success metrics and use client, market, usage, and financial data to evaluate performance and guide roadmap investment decisions.
• Partner and collaborate with other product managers and cross‑functional teams to deliver integrated solutions.
• Manage development and delivery of products and solutions from definition to launch.
• Work closely with development to ensure solutions meet client expectations.
• Enable and support marketing, sales, services, and other teams to ensure market growth.

Requirements

• 8+ years of product management experience delivering enterprise software and cloud applications.
• Experience with digital experience, analytics, and experience management solutions is strongly preferred.
• Proven success as a product manager driving product definition and requirements for SaaS applications.
• Experience working with development teams on solution architecture, APIs, and integrations.
• Strong written and verbal communication skills; ability to simplify complex topics for diverse audiences.
• Proven ability to work in a global, matrixed environment with cross‑functional stakeholders (Development, GTM, Professional Services, Support).
• Comfortable operating in ambiguity and fast‑changing environments; strong execution discipline and attention to detail.
• AI‑First Mindset: Familiarity with GenAI, predictive AI, and agentic AI concepts.
• Market Analysis: Strong skills in competitive research, client discovery, and market segmentation.
• Technical Acumen: Solid understanding of cloud technologies, business process orchestration, and data management.
• Execution Excellence: Experience with roadmap planning/prioritization, Agile/Scrum