Lead Product Manager

About the role

Tekion is positively disrupting an industry that has not seen any innovation in over 50 years, with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

As Lead Business Product Manager for Smart Retail, you will own and evolve the digital sales experience, a core part of Tekion's dealer-assisted commerce offering and our Smart Retail Suite. Your center of gravity is the showroom floor, the in-store deal-making experience and the salesperson enablement tools that let a rep structure and present a deal without leaving the customer's side. You'll also shape how that in-store moment connects to the online purchasing experience, so the overall journey feels continuous rather than a series of handoffs. Reporting to the Director of Product for Smart Retail, you will own and evolve the product's Business Requirement Document and roadmap, translating vision into shipped capability. You'll lead discovery, delivery, and continuous-improvement cycles, and you'll be the person who decides what earns a place in the experience, and what doesn't. This is a highly customer-facing, business-oriented product role. You will spend meaningful time in front of dealers and dealer groups, and your credibility with them, earned through real automotive sales and digital retailing acumen, is central to the job. You'll own the business side of the product: shaping go-to-market tracks, driving the business decisions that determine how the product is positioned, packaged, and launched, and partnering closely with the GTM team to make sure the Smart Retail Suite drives measurable value for dealers.

Responsibilities

• Own and evolve your assigned product within the Smart Retail Suite, from requirements through discovery, delivery, and continuous improvement, with the in-store salesperson and deal-making experience as your primary focus and the online/remote journey as a connected second surface.
• Serve as a primary, customer-facing product point of contact for dealers and dealer groups, leading working sessions, roadmap reviews, and value conversations, and carrying credibility on the sales floor through real automotive and digital retailing expertise.
• Own the business side of the product: shape go-to-market tracks and drive the business decisions around positioning, packaging, launch, and adoption that determine whether the product wins in-market.
• Partner closely with the GTM team, Sales, Product Marketing, and Customer Success, to align product, pricing, and messaging, and to translate dealer value into