Lead Product Manager

Responsibilities

• Define the product vision and roadmap for the CRM and agent tooling platform that powers Matic Local's agent network.
• Partner directly with the Matic Local business leaders to translate field needs, agent workflows, and distribution dynamics into product requirements.
• Conduct ongoing user research with agents, loan officers, and referral partners to deeply understand how they work and where friction exists.
• Lead cross-functional teams through discovery, delivery, and iteration of features that improve agent productivity, pipeline visibility, and referral partner engagement.
• Design and build the onboarding, lead management, and performance tracking experiences agents rely on to produce results.
• Define and track success metrics across agent activation, pipeline conversion, referral partner engagement, and overall Matic Local unit economics.
• Serve as the connective tissue between the field and the product org, translating what is and isn't working into a clear, prioritized backlog.
• Identify opportunities to integrate AI and automation into agent workflows to reduce friction and increase throughput.

Requirements

• 7+ years of product management experience, including at least 2 years in a lead or senior role.
• Proven track record of building and launching new products, not just iterating on existing ones.
• Experience owning CRM, sales enablement, or agent/partner-facing platforms.
• Comfortable with ambiguity. This role requires defining the problem space before solving it.
• Strong research instincts and a habit of getting close to users before writing a single requirement.
• Able to lead a Scrum team with remote engineering, product, and design members.
• Excellent written and verbal communication skills: clear, concise, and collaborative.
• SQL skills: comfortable independently querying datasets to monitor product health and drive decisions.

Qualifications

• Nice to have skills:
• Startup or 0-to-1 product experience.
• Experience building tools for distributed sales teams, independent agents, or franchisee networks.
• Familiarity with insurance distribution, mortgage origination, or financial services.
• Experience integrating CRM platforms (e.g., Salesforce, HubSpot) or building bespoke agent-facing tooling.
• Knowledge of referral partner workflows, co-marketing programs, or local market distribution models.

Skills

• Ability to lead a Scrum team with remote engineering, product, and design members.
• Excellent written and verbal communication skills: clear, concise, and collaborative.
• SQL skills: comfortable independently querying datasets to monitor product health and drive decisions.

Benefits

• Career advancement.
• Ownership stake, all Maticians receive Matic stock options.
• Unlimited Paid Time Off.
• Company covered Health, Dental and Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing, and professional development paid for by Matic.
• TRUE team culture: One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well.
• Modern office environment, we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, and flavored water bar.

Pay

• Competitive salary commensurate with experience.

Schedule

• Full-time position.