Lead Product Manager

About the role

Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position.

Locations are Boise, ID, Santa Clara, CA or Plano, TX.

What You Will Do

• You'll play a significant role in shaping the customer lifecycle experience from initial purchase through renewal, driving decisions that directly affect revenue, retention, and competitive positioning across our NetCloud platform and product lines.
• Define and evolve packaging and pricing models for products, balancing simplicity for partners and customers along with revenue optimization for the business.
• Lead packaging decisions across product tiers, bundles, and licensing structures — including subscription, perpetual, and hybrid models.
• Partner with Sales, Finance, and Marketing to build and validate commercial constructs that resonate with each of our routes to market, partner and customer personas, and industry segments.
• Conduct competitive analysis and market research to inform pricing strategy and identify packaging gaps or opportunities.
• Own the roadmap and lifecycle for cloud-delivered features within the NetCloud platform, from ideation through GA and beyond.
• Define requirements and work closely with engineering to deliver reliable, scalable cloud capabilities that differentiate Ericsson's offerings.
• Manage feature entitlements and how capabilities map across product tiers and subscription levels.
• Track adoption, usage, and health metrics for cloud features; use data to drive iteration and prioritization.
• Own the product elements that influence customer purchasing and lifecycle experiences — from discovery and trial to quote, purchase, provisioning, renewal, and expansion.
• Identify and reduce friction in the buying and onboarding experience, working with Operations, Sales, Engineering, IT, and Commerce teams.
• Define and improve self-service and partner-assisted purchasing flows.
• Partner with Customer Success to ensure post-sale experience (license management, upgrades, renewals) is seamless and drives retention.
• Collaborate with Operations and IT on systems that support the order-to-deploy workflow.
• Serve as the connective tissue between Product, GTM, Sales, Finance, Legal, and Operations on all commercial and packaging initiatives.
• Represent the voice of the customer and the business in roadmap tradeoffs.
• Present strategy and recommendations to senior leadership and key stakeholders.

The Skills You Bring

• 7+ years of product management experience, with meaningful time spent on commercial strategy, packaging, pricing, or platform/SaaS products.
• Strong communication, including the ability to clearly articulate ideas, cast vision, reduce complexity, and unambiguously communicate our goals and strategy as well as development priorities and key outcomes.
• Proactive and takes the lead in identifying needs, recommending ideas, defining requirements, prototyping concepts, securing buy-in, and driving alignment.
• People smart, sensitive to relational nuances, perceptive of organizational and cultural dynamics, and socially engaging.
• Deep understanding of cloud subscription business models, including SaaS licensing, entitlement management, and usage-based pricing.
• Experience managing the intersection of on-premises and cloud products in an enterprise or networking/infrastructure context is a strong plus.
• Demonstrated ability to own end-to-end customer journeys — not just feature delivery, but how customers discover, purchase, onboard, and renew.
• Strong analytical skills; comfortable with pricing modeling, funnel analysis, and usage data.
• Excellent cross-functional collaboration and communication skills; able to influence without authority across Sales, Finance, Engineering, and Operations.
• Experience in networking, wireless, or enterprise infrastructure is a plus.
• Familiarity with SFDC, D365, or other CRM or ERP commerce platforms is a bonus.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.