Lead Product Manager - AI Assistant

About the role

The Walt Disney Company is seeking a Lead Product Manager to join our Digital Experience and Strategy team within Workforce Technology (WFT). This role is pivotal in shaping our AI-enabled digital product strategy, ensuring a trusted, intuitive AI chatbot experience that exceeds employee expectations while delivering measurable business outcomes.

Responsibilities

• Define and articulate the product vision, strategy, and roadmap in alignment with business outcomes and employee needs.
• Identify new product opportunities and emerging trends, particularly in the context of AI and digital innovation.
• Partner with senior executives, stakeholders, and cross-functional teams to gather requirements, set priorities, and ensure alignment.
• Collaborate with the Product Design team to conduct market research, user interviews, and data analysis. Use insights to inform product decisions and drive innovation, with a focus on integrating AI-driven solutions.
• Lead the end-to-end product lifecycle, including ideation, development, testing, and launch. Define clear product requirements and user stories, and work with engineering and design teams to deliver high-quality, AI-enhanced products.
• Establish OKRs and KPIs to measure product success. Analyze product performance, gather user feedback, and use data-driven insights to continuously improve and optimize the product.
• Mentor and guide junior product managers and team members. Foster a collaborative and high-performing team environment.
• Develop and execute go-to-market strategies in collaboration with business and communication teams. Ensure successful product launches and widespread adoption.

Requirements

• Minimum of 7 - 10 years of experience in product management, with a proven track record of delivering complex digital products.
• Experience at a big 5 consulting firm is a plus.
• Demonstrated expertise in integrating AI strategies into product development is essential.
• Strong understanding of product management methodologies, frameworks, and best practices (e.g., jobs-to-be-done, journey mapping, persona-definition).
• Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Proven experience with Agile/Scrum methodologies and product development processes.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Experience with employee experience platforms and AI-driven product enhancements.

Preferred Qualifications

• Strategic thinker with a customer-centric approach and a passion for innovation.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong leadership and mentoring abilities, with a collaborative and team-oriented mindset.

Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field. An MBA or advanced degree is a plus.

Benefits

Base pay ranges from $141,900 - $190,300 per year in Orlando, FL, $147,100 - $190,300 per year in Burbank, CA, and $154,100 - $199,400 per year in Seattle. The base pay actually offered will take into account internal equity and other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.