Lead, Product Management

We need to output HTML fragment with sections only when real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate like EEO, navigation, legal, etc. Also remove application instructions, agency submissions, etc. Also remove duplicated lines. We need to parse the posting and extract sections. Let's identify content: - Intro paragraph: "Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests." That's about the company, could be "About the role"? Actually "About the role" heading is for description of role. The intro is more about company. Could fit under "About the role" or maybe we can treat as "About the role". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role section containing overview. Then we have: "The Royal Caribbean Group’s IT Onboard Guest Experience Team has an exciting career opportunity for a full time Lead, Product Management reporting to the Manager, Product Management. This position is onsite and based in Miami, Florida. This position is also not eligible for work authorization sponsorship." That's location, reporting, eligibility. Could be part of About the role. Then "Position Summary" paragraph: "The Lead, Product Management – Crew Operations & Guest Experience Technology is responsible for defining, prioritizing, and delivering the technology solutions that power how crew serve guests onboard — from housekeeping task management and maintenance operations to guest request resolution and quality inspections. This role owns the product roadmap for four core platforms — SmartServices (Housekeeping), HIM (Housekeeping Inspection Management), the Guest Request Platform, and the Issue Tracker / Maintenance Operations — with a clear mandate to drive the transition from third-party tools to internally built, enterprise-integrated solutions. The right candidate understands that giving crew better technology directly translates to better guest experiences and measurable operational savings. This Lead works closely with Hotel Operations, Guest Services, Maintenance, Inspections, Engineering, Architecture, and business stakeholders to ensure technology solutions align with operational goals and improve crew efficiency, guest satisfaction, and data visibility across the fleet." That's responsibilities. Then "Role Context & Business Impact" paragraph: "Housekeeping, maintenance, guest requests, and inspections are the operational backbone of every sailing. The platforms this Lead owns directly affect how efficiently crew work, how quickly guest needs are resolved, and how operational data flows to leadership for decision-making. The strategic direction for this vertical is clear: replace fragmented third-party platforms with internally engineered tools that offer greater configurability, tighter enterprise integration, and centralized operational data. This role is the product leader driving that transition — sequencing the roadmap, owning the stakeholder relationships, and ensuring every solution is built within enterprise architecture and security standards. A priority within this vertical is developing a dynamic, configurable inspection platform that gives operational teams the freedom to design inspection types and workflows without engineering intervention for every change — while maintaining enterprise data standards and audit integrity." That's also responsibilities/context. Then "Essential Duties And Responsibilities" with subheadings: Product Strategy & Roadmap Execution, Product Backlog Ownership, Agile Delivery & Execution, Data & Operational Intelligence, Stakeholder Engagement & Collaboration, Product Performance & Continuous Improvement, Team Leadership & Growth. Each with bullet-like paragraphs. We need to output as

• for any list of duties/requirements/benefits. So we can treat each bullet as list items under Responsibilities. We need to preserve all substantive info, not invent or summarize away detail. So we need to include each duty as list items. We also have "Qualifications, Knowledge and Skills:" with subheadings Education, Experience, Skills, Leadership/Behavioral Competencies. Also "Work Environment & Travel:" and "Agency and Third-Party Submissions:" (should be removed as boilerplate/application instructions). Also EEO statement at end (remove). Also "We know there's a lot to consider..." etc (application instructions) remove. We need to keep Qualifications, Knowledge and Skills content. We'll map to sections: Qualifications (maybe includes Education, Experience), Skills (maybe includes Technical/Functional Skills, Leadership/Behavioral Competencies). The instruction says use headings: Qualifications, Skills. So we can put Education and Experience under Qualifications heading (maybe as

  or

  ). Skills heading includes Technical/Functional Skills and Leadership/Behavioral Competencies. We also have Benefits, Pay, Schedule sections only if posting actually states them. The posting mentions "competitive compensation and benefits package" but no specifics. It does not give actual benefits list, pay, schedule details. It mentions "Primarily based in Miramar; hybrid schedule aligned to team norms. Occasional travel for Newbuild, Dry Dock, ship visits, or team collaboration as required." That's schedule info (hybrid schedule, occasional travel). So we could include a Schedule section with that info. Benefits: only mention "competitive compensation and benefits package" but no detail; we should not create Benefits section unless posting actually states them (specific). Since it's vague, we should not create Benefits section. Pay: not specified; do not create Pay section. Thus sections: About the role, Responsibilities, Qualifications, Skills, Schedule. Now we need to extract content for each. About the role: combine intro paragraphs and location/reporting/eligibility and position summary? Actually position summary is more responsibilities. But we can include overview in About the role: the first paragraph about journey, company, plus the statement about the opportunity (full time Lead, Product Management reporting to Manager, Product Management, onsite Miami, not eligible for work auth). Also maybe the Position Summary could be considered responsibilities. We'll keep About the role as general overview. Responsibilities: include all duties under Essential Duties And Responsibilities plus maybe Role Context & Business Impact and Position Summary (since they describe responsibilities). We'll combine them into a list. Qualifications: include Education and Experience paragraphs. Skills: include Technical/Functional Skills and Leadership/Behavioral Competencies. Schedule: include Work Environment & Travel paragraph (primarily based in Miramar; hybrid schedule aligned to team norms. Occasional travel for Newbuild, Dry Dock, ship visits, or team collaboration as required.) We must not include boilerplate like Agency and Third-Party Submissions, EEO, etc. Now we need to format as HTML fragment: use

  for each section heading. Use

  • for any list of duties/requirements/benefits. Use

    for prose. Thus:

    About the role

    Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

    The Royal Caribbean Group’s IT Onboard Guest Experience Team has an exciting career opportunity for a full time Lead, Product Management reporting to the Manager, Product Management. This position is onsite and based in Miami, Florida. This position is also not eligible for work authorization sponsorship.

    That seems fine. Responsibilities: we need to list duties. We'll create
    with
    • for each duty item. We need to capture all duties from Position Summary, Role Context & Business Impact, and each subheading under Essential Duties And Responsibilities. Let's extract: From Position Summary: - Defining, prioritizing, and delivering the technology solutions that power how crew serve guests onboard — from housekeeping task management and maintenance operations to guest request resolution and quality inspections. - Owning the product roadmap for four core platforms — SmartServices (Housekeeping), HIM (Housekeeping Inspection Management), the Guest Request Platform, and the Issue Tracker / Maintenance Operations — with a clear mandate to drive the transition from third-party tools to internally built, enterprise-integrated solutions. - Understanding that giving crew better technology directly translates to better guest experiences and measurable operational savings. - Working closely with Hotel Operations, Guest Services, Maintenance, Inspections, Engineering, Architecture, and business stakeholders to ensure technology solutions align with operational goals and improve crew efficiency, guest satisfaction, and data visibility across the fleet. From Role Context & Business Impact: - Housekeeping, maintenance, guest requests, and inspections are the operational backbone of every sailing. - The platforms this Lead owns directly affect how efficiently crew work, how quickly guest needs are resolved, and how operational data flows to leadership for decision-making. - The strategic direction for this vertical is clear: replace fragmented third-party platforms with internally engineered tools that offer greater configurability, tighter enterprise integration, and centralized operational data. - This role is the product leader driving that transition — sequencing the roadmap, owning the stakeholder relationships, and ensuring every solution is built within enterprise architecture and security standards. - A priority within this vertical is developing a dynamic, configurable inspection platform that gives operational teams the freedom to design inspection types and workflows without engineering intervention for every change — while maintaining enterprise data standards and audit integrity. Now Essential Duties And Responsibilities sub-sections: Product Strategy & Roadmap Execution: - Own and maintain the product roadmap for Housekeeping Hub, HIM, Guest Request Platform, and Issue Tracker / Maintenance Operations Hub. - Lead the internalization strategy for this vertical — sequencing which third-party platforms are replaced with internally built solutions, in what order, and on what timeline aligned to fleet operations. - Translate business goals and crew operational needs into product roadmaps, objectives, and measurable outcomes. - Define the product requirements for a dynamic, configurable inspection engine that serves Housekeeping, Maintenance, Guest Services, and Inspections teams — balancing crew flexibility with enterprise discipline. - Identify opportunities to improve crew efficiency, guest experience, and operational cost through technology innovation. - Ensure all internally built solutions are designed from the start to integrate with the enterprise data model, security standards, and EA-approved architecture. Product Backlog Ownership: - Own, maintain, and prioritize product backlogs for this vertical based on business value, operational impact, risk, and technical considerations. - Define and document epics, features, user stories, and acceptance criteria; ensure backlog items are sufficiently refined for delivery planning. - Drive MVP and proof-of-concept definitions to validate product hypotheses and operational outcomes. - Manage transition risk for parallel environments (existing third-party + new internal tool) during platform migration periods. Agile Delivery & Execution: - Collaborate with engineering teams during sprint planning, backlog refinement, reviews, and retrospectives. - Provide ongoing product direction and clarification throughout development cycles. - Review completed work and accept or reject deliverables based on defined acceptance criteria. - Measure feature adoption and operational outcomes to ensure delivered solutions meet intended objectives. Data & Operational Intelligence: - Define data model requirements for the Crew Ops vertical — ensuring platforms capture, structure, and expose data in a way that supports fleet-wide analytics and operational reporting. - Partner with Product Analytics & Insights to establish dashboards that give Hotel Ops, Guest Services, and Maintenance leadership real-time operational visibility. - Identify and close data gaps where operational decisions are currently made without adequate data. Stakeholder Engagement & Collaboration: - Serve as the primary technology partner for Housekeeping, Maintenance & Facilities, Guest Services, Inventory Management, and Inspections (cross-functional). - Facilitate communication and alignment across Product, Engineering, Architecture, Infrastructure, Security, and Operations