Lead Product Designer, AI & Analytics

About the role

We're building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.

Responsibilities

• Partner with cross-functional teams to get design projects prioritized, shipped, and delivering measurable results.
• Lead and coordinate multiple complex initiatives simultaneously.
• Create design flows, prototypes, sketches, and polished UI.
• Facilitate design critiques and provide constructive feedback as a design leader.
• Drive process improvements across the design lifecycle.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
• Adapt the design process to support cross-functional problem solving.
• Contribute to design culture and team growth, including interviewing and mentoring.

Requirements

• 8+ years of professional product design experience.
• A strong portfolio that demonstrates end-to-end design work — from defining problems and audiences through product adoption and iteration.
• Experience driving product growth through experimentation, data-informed design, and continuous iteration.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
• Ability to collaborate effectively in a fast-paced environment and bring cross-functional teams together.
• A systems-thinking mindset, able to identify and design for common components and scalable patterns.
• Comfort taking a unique or even unpopular perspective and facilitating productive discussions toward alignment.
• A growth mindset, adaptability, and strong problem-solving skills.

Qualifications

• Experience with UX/UI design principles and methodologies.
• Strong understanding of user research methods and ability to apply insights to design solutions.
• Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar.
• Experience with design systems and component libraries.
• Knowledge of web technologies and development practices.
• Experience with agile methodologies and iterative design processes.

Skills

• Expertise in user-centered design and experience design.
• Strong communication and collaboration skills.
• Ability to lead and influence cross-functional teams.
• Experience with AI and machine learning concepts.
• Understanding of ethical considerations in AI design.

Benefits

• Generous paid time off.
• Comprehensive health, dental, and vision insurance.
• Flexible spending accounts for healthcare and dependent care.
• 401(k) retirement savings plan with company match.
• Employee assistance program.
• Annual performance-based bonuses.
• Professional development opportunities.
• Regular team-building activities and social events.

Pay

Salary range: $120,000 - $150,000 annually.

OTE for sales and customer success roles: $70,000 - $90,000 annually.

Sign-on payment: $10,000.

Equity: Offered based on experience and qualifications.

Health, welfare, and wellbeing benefits: Details provided by recruiter.

Schedule

Full-time position.

Up to 10% travel for new hire onboarding, client or partner work, team meetings, and industry events.