Lead Powered Industrial Truck-Mobile Equipment Technician

About the role

The Powered Industrial Truck Technician/Mechanic Lead is responsible for the maintenance, inspection, diagnosis, and repair of powered industrial trucks and material handling equipment. This position provides technical leadership and daily work direction to the Assistant Technician while ensuring the safe, reliable, and efficient operation of forklifts, clamp trucks, roll handlers, and other mobile equipment. The position partners with operations, maintenance, warehouse, and shipping personnel to minimize equipment downtime, maximize fleet availability, and support continuous mill operations.

Responsibilities

• Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work.
• Diagnose mechanical, hydraulic, and electrical problems on forklifts and MHE.
• Perform preventative maintenance and repairs on electric and internal combustion forklifts.
• Replace or repair faulty parts such as hydraulic cylinders, brakes, transmissions, and motors.
• Conduct safety inspections and ensure equipment complies with OSHA and company safety standards.
• Maintain accurate service records and complete documentation for each job.
• Respond to emergency repair calls and provide on-site support when needed.
• Keep tools, parts, and service area clean and organized.
• Communicate with supervisors and operators regarding equipment condition and repair timelines.
• Perform routine maintenance on pickup trucks and skidsteers.
• Order and maintain parts needed for repairs.
• Manage mill PIT inventory to include rotation and replacement tracking of assets.
• Train and lead another technician.
• Able to work independently and prioritize daily, weekly, and monthly workload.

Requirements

• High school diploma or GED required; technical or vocational training preferred.
• 2+ years of experience repairing forklifts or heavy equipment.
• Strong knowledge of electrical systems, hydraulics, engines, and transmissions.
• Ability to read schematics, service manuals, and diagnostic tools.
• Basic computer skills for work order documentation and parts lookup.
• Valid driver’s license (required); CDL is a plus.
• Able to lift up to 50 lbs and work in varying conditions (indoor/outdoor, heights, confined spaces).
• Bilingual in Mandarin a plus.
• Certification from a forklift manufacturer (Toyota, Hyster, Crown, etc.) or technical school.
• Experience with electric-powered warehouse equipment (pallet jacks, order pickers, etc.).
• Knowledge of OSHA and ANSI safety regulations for industrial vehicles.
• Experience training/leading others.
• SAP experience.

Qualifications

• Consistently meets or exceeds KPI’s.
• Strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace.
• Treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
• Drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
• Act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
• Set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

Skills

• Strong diagnostic skills.
• Knowledge of diesel, LPG, gasoline, and electric-powered industrial trucks.
• Knowledgeable about industrial vehicle safety regulations.
• Ability to work independently in a fast-paced industrial manufacturing environment.

Benefits

• Medical, dental, and vision insurance.
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
• Paid holidays, personal days, and vacation days.
• A 401K retirement plan with a company match and annual fixed contribution.
• Wellness programs with incentives and an on-site clinic.