Lead Platform Engineer

About the role

The Lead Monitoring & Observability Engineer is a senior technical contributor responsible for monitoring reliability, telemetry quality, automation, and operational visibility across enterprise infrastructure and application environments. This role combines hands-on engineering with technical leadership across observability, network monitoring, automation, and SRE practices. The engineer will establish monitoring and performance standards, improve alert quality and service reliability, build scalable observability solutions, and partner with product, infrastructure, networking, cloud, security, and engineering teams. The ideal candidate is highly technical, hands-on, and comfortable operating as a monitoring/observability SME while mentoring engineers and influencing technical direction.

Responsibilities

• Establish and maintain SLOs, availability targets, performance objectives, reliability metrics, and monitoring coverage standards.
• Design and maintain actionable dashboards, alerts, logs, metrics, traces, telemetry pipelines, and service-health reporting.
• Monitor platform and application health and implement improvements to reliability, performance, alert quality, and operational stability.
• Develop reusable observability patterns, reference architectures, onboarding standards, and validation practices.
• Evaluate monitoring and observability tools, integrations, and emerging technologies.
• Design, configure, and maintain monitoring and observability platforms across enterprise environments.
• Develop infrastructure-as-code and automation using Terraform, Ansible, scripting, monitoring-as-code, and CI/CD pipelines.
• Build scalable monitoring, alerting, logging, metrics, tracing, and telemetry solutions.
• Automate monitoring onboarding, dashboard creation, alert configuration, telemetry collection, and operational workflows.
• Reduce manual operational processes through automation and self-service tooling.
• Define monitoring standards for network availability, reachability, latency, packet loss, interface health, capacity, routing, and service dependencies.
• Build and maintain network-monitoring dashboards, alerts, service-health views