Lead, Phlebotomist

Key Responsibilities

• Covers shifts as needed, including weekends and holidays, and participates in after-hours call coverage, alternating with the Phlebotomy/Laboratory Assistant Supervisor.
• Coordinates daily phlebotomy workflow, staff schedules, assignments, and workload distribution to maintain appropriate coverage and efficient laboratory operations.
• Performs venipuncture and other approved specimen collection procedures, verifies laboratory orders and patient information, and ensures specimens are accurately labeled, processed, stored, and prepared for transport.
• Provides day-to-day guidance, training, orientation, and competency support to phlebotomy staff and serves as a resource for resolving specimen collection, processing, order, and workflow concerns.
• Manages pre-analytical laboratory activities, including specimen acceptability, reference and specialty testing preparation, waived testing, equipment quality checks, and required documentation in accordance with established procedures.
• Maintains and monitors collection and processing supplies, coordinates inventory and ordering activities, identifies operational concerns, and communicates equipment, staffing, quality, or workflow issues to laboratory leadership.
• Collaborates with patients, providers, staff, couriers, and laboratory personnel to resolve service issues and maintain compliance with applicable quality, safety, infection prevention, privacy, and regulatory requirements.