Lead Patient Coordinator (Full Time)

About the role

Full-Time Patient Coordinator at our Hackensack Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Previous healthcare experience is required.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Requirements

• Healthcare experience is required.
• Medical receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer service skills.
• Must be professional, reliable and dedicated employee.
• Prior experience working in a dermatology/medical environment preferred.
• Open availability to work during weekdays and weekends.

Schedule

• Full time, 30+ hours.
• Availability Monday through Friday with rotating Saturdays within operating hours of 7am–7pm.
• Open flexibility to help cover in a team environment is needed.

Benefits

• Full-time employees (30+ hours per week) are eligible for:
  • Medical (Virtual Care included)
  • HSA/FSA
  • Dental
  • Vision (on 1st of the month after hire date)
  • 401K after 30 days of employment
  • Company-sponsored short-term disability (only applicable for non-California employees)
  • Pre-tax savings available for public transit commuters
  • Birthday as an additional personal holiday
• Part-time employees (less than 30 hours) are eligible for:
  • Dental and Vision (on 1st of the month after date of hire)
  • 401K after 30 days of employment
  • Employee discounts on Schweiger skin care products & cosmetic services

Pay

Hourly pay range: $21.50–$27.00