- Lead Patient Care Tech (Lead BHT)

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, including residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, using cutting-edge, nationally recognized, evidence-based models.

About the role

The Lead Patient Care Technician (PCT) is a member of the multi-disciplinary treatment team that provides direct care to behavioral health patients as well as oversight and support to the PCTs assigned to their shift. The Lead PCT coordinates with Registered Nurses (RN), Patient Care Technicians (PCT), and Behavioral Health Medical Practitioners (BHMP) to ensure a safe environment and quality care is provided to all presenting for services. Responsibilities include ensuring the safety and operational effectiveness of the assigned unit, identifying environmental and patient-specific safety concerns, directing staff during non-violent physical interventions, seclusion and restraint episodes, and providing direct patient care when needed. The Lead PCT is expected to have full knowledge of program policy and procedures.

Requirements

• High school diploma or GED required; associate degree or higher preferred.
• One (1) or more years of healthcare-related experience with exposure to both behavioral and medical crisis situations required.
• Emergency Medical Technician certification (valid within the state of Arizona) preferred but not required.
• Certified Nurse Assistant certification (current and valid within the State of Arizona) preferred but not required.
• Valid identification required.

About CBI

CBI is experiencing tremendous growth as an essential service provider and values all employees and their careers. The organization is recognized for its commitment to employee well-being, having been named one of the top ten healthiest mid-size employers in the Valley by The Phoenix Business Journal for the past four years. CBI offers ongoing training, support, and professional development opportunities, fostering a culture of growth and strong leadership.

Benefits

• Medical, dental, and vision insurance.
• Disability, life, and supplemental plans (e.g., hospital indemnity, critical illness, pet insurance).
• Dependent Care Savings and Health Care Savings accounts.
• 401K with employer match (100% vested upon enrollment).
• Generous PTO accrual starting with a 5-week PTO plan.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives and additional unique benefits.

Work Environment

CBI operates state-of-the-art facilities adhering to a “no wrong door” treatment approach, allowing staff to dramatically improve the quality of life for patients. The organization fosters an upbeat, safe, and compassionate work environment with a strong emphasis on work-life balance and competitive compensation.