Lead, Part Time - 2 Folsom Street

Athleta has spent 25 years empowering women and girls through inspiration, collaboration, connection, and inclusivity. As a certified B Corp, we balance people, planet, and profit. Join us to grow personally and professionally while creating game-changing products and experiences.

About the role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees, supporting selling behaviors and executing tasks in specific areas of expertise. Your focus will be on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, you will role model and teach your team to deliver a best-in-class customer experience.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Become an expert in the brand's selling behaviors by role modeling these behaviors with every customer to provide an exceptional customer experience.
• Support the sales leader during non-peak hours, with the customer as the primary focus.
• Collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner.
• Build and share expertise in the product lifecycle.
• Complete work before or after store operating hours, including opening and/or closing checklists.
• Leverage omni-channel tools to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Requirements

• Embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
• Provide clear and direct communication of expectations.
• Utilize technology effectively to engage with customers and team to meet goals.
• Demonstrate interest and initiative toward continuous improvement and growth.
• Work a flexible schedule to meet the needs of the business, including holidays, evenings, overnights, and weekends.
• Able to maneuver around the sales floor, stockroom, and office and lift up to 30 pounds.

Pay

Hourly range: $22.20 - $23.00. Employee pay will vary based on qualifications, experience, skill level, competencies, and work location. We meet or exceed minimum wage requirements based on city, county, and state regulations.

Benefits

• Merchandise discount: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet for all employees.
• Competitive Paid Time Off plan.
• Up to five “on the clock” volunteer hours each month at a charity of your choice.
• 401(k) plan with company matching for contributions up to four percent of base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.