Lead Parking Attendant

About the Resort

Seasonal Resort Overview – Sugarbush Resort is a year‑round destination offering some of the best skiing and riding in the east, an award‑winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Employees enjoy a 4,000+ acre playground with skiing, golf, mountain activities, health club membership, resort discounts, and more.

Benefits

• Comprehensive wellness initiative
• Unwavering commitment to safety
• Growth opportunities
• Resort discounts and access to on‑site amenities
• Health club membership
• Opportunities to share enthusiasm for Sugarbush with guests

Position Summary

Sugarbush Resort is seeking a Lead Parking Attendant to oversee the daily operation of the parking lots and parking staff, with a focus on the Lincoln Peak lot. The Lead Parking Attendant assists the supervisor in managing resort parking operations, leads teams of parking attendants, and may drive a company vehicle transporting guests as needed. Parking operations run from 6 AM–11:30 AM Friday through Sunday, as well as holidays and major snow events. The role may require staying until the end of the day (4 PM) depending on business levels, totaling about 17.5 hours in three days, with a possible 30–40 hour work week.

Responsibilities

• Maintain a consistent and safe flow of traffic and pedestrians.
• Run an uninterrupted team of parking attendants and jitney drivers.
• Monitor cleanliness of parking lot and vehicles.
• Coordinate with security staff for intersection service.
• Complete weekly staffing schedules, plan trainings, and evaluate job performance.
• Think quickly and problem‑solve in a fast‑paced environment.
• Provide excellent customer service and communication.

Qualifications

• Must be 18 years of age with a valid motor vehicle license.
• Successful completion of a motor vehicle records check (MVR) required.
• High School Diploma or equivalent required; college preferred.
• 2–3 years of ski‑area operations or parking experience, with at least one year of supervisory experience.
• Good understanding of traffic patterns associated with a ski area.
• Excellent customer service skills.
• Ability to effectively communicate and interact with the public and company personnel.
• Ability to handle emergency situations calmly and effectively.
• Commercial driving experience preferred.
• Knowledge of radio use/protocols preferred.
• Ability to work weekends.

Pay

Starting wage: $20 per hour.

Schedule

Parking operations run from 6 AM–11:30 AM Friday through Sunday, as well as holidays and major snow events. The Lead Parking Attendant may need to stay until the end of the day (4 PM) depending on business levels, resulting in about 17.5 hours over three days, with a possible 30–40 hour work week.