Lead Package Handler - Norfolk

About the role

OnTrac is hiring a Lead Package Handler in Norfolk, VA! This position plays a crucial role in overseeing the offloading, loading, and sorting of packages for distribution. Our Package Handler Leads are the ultimate team players. They work closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values. Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? We encourage you to apply today to connect with a recruiter.

Location: 5465 Greenwich Rd, Virginia Beach, VA

Pay

$18/hour

Schedule

Thursday through Monday from 4:30 AM to 11:00 AM (hours may change based on business needs)

Benefits

• Health & Protection: Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
• Financial & Future: Competitive benefits and 401(k) with company match
• Referral Bonus Program – up to $500 per referral!
• Time Away & Leave: Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave
• Paid Holidays
• Work & Life Support: Employee Assistance Program
• Safe and clean work environment

Responsibilities

• Promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
• Train and guide package handlers, providing hands-on demonstrations and ongoing performance feedback.
• Oversee package handling, sorting, and inspection processes to ensure accuracy, prevent damage, and avoid misroutes.
• Monitor equipment functionality, submit maintenance requests, and manage damaged freight according to company procedures.
• Check in and check out third-party drivers, verify credentials, and ensure proper documentation and manifest accuracy.
• Load and unload packages from trailers, conveyor belts, and sortation equipment.
• Sort, scan, and route parcels to designated areas based on destination or route.
• Provide guidance and direction to package handlers during assigned shifts.
• Assist with onboarding