Lead Package Attendant

Essential Responsibilities

• Supervise and lead a team of package attendants to ensure timely and accurate processing of incoming and outgoing packages.
• Assign tasks and responsibilities to team members, monitor performance, and provide coaching and feedback as needed.
• Logs and books incoming packages into the accurate Smart Package Rooms.
• Organizes outgoing packages and assigns packages to appropriate carriers.
• Provides superior customer service to all residents and guests, and facilitates and addresses client phone calls & emails.
• Helps provide a safe, healthy and clean environment for all members, guests and employees.
• Connects clients with appropriate vendors, including but not limited to, handymen, pet care providers, maid services, and dry cleaners.
• Sales of all moving and shipping supplies and assists with the rental of moving equipment.
• Aids clients with shipping inquiries, troubleshooting misplaced or missing packages, and software or computer errors.
• Performs cleaning and sanitizing duties as assigned to maintain a showroom quality environment and ensure a safe living environment.
• Inspects the package room and reports any unsafe conditions or faulty equipment to the Manager.
• Adheres and adapts to all new LIVunLtd policies, procedures and initiatives.
• Wears corporate / building approved uniforms for each specific LIVunLtd location where you are working.
• Performs additional duties and responsibilities specific to the location / building and upon the request of your manager.

Skills And Qualifications

• Must have the ability to communicate clearly and effectively with residents and other coworkers.
• Must be able to work independently.
• Must be able to lift up to 50lbs.
• Must possess a friendly attitude, have excellent customer service skills, and a commitment to executing all duties in a professional manner.
• Must be familiar with Microsoft Office applications and able to pick up new technologies.
• Must have a High School Diploma or equivalent.
• Ability to work on Saturdays is preferred.

Pay

$20 per hour, differing based upon work experience and location.

Schedule

Full Time and Part Time positions are available.