Lead Outreach and Admissions Counselor

We have an exciting new job opportunity at the Cincinnati Job Corps Center! At Insights Training Group LLC, we see every day as a chance to create a positive impact. We lead through our values centered on inclusiveness, service, integrity, community, and family.

About the role

Responsible for the supervision of the Outreach and Admissions Specialists team. Ensures that contract performance meets or exceeds US Department of Labor (DOL) and corporate OA performance goals. Ensures that contract follows DOL and corporate regulations and requirements.

Responsibilities

• Provides support and assistance, as assigned by the OA/CTS Manager.
• Supports project management of all Outreach and Admissions (OA) functions.
• Provides input to procedures for operations in accordance with Insights Training Group, LLC established standards and with Department of Labor (DOL) Office of Job Corps requirements.
• Provides oversight and support of all activities and duties of Outreach and Admissions staff on their assigned team, including conducting weekly conference calls.
• Conducts regular site visits to all NEAP centers as applicable; travel required to include overnight when necessary.
• Conducts site visits to each outlying office at least quarterly; travel required to include overnights when necessary.
• Ensures contract requirements are met or exceeded in all areas.
• Assists OA/CTS Manager with establishing monthly goals in writing to all Outreach and Admissions Specialists prior to the start of each month.
• Assists OA/CTS Manager with interviewing and selecting candidates for vacancies.
• Responsible for developing plans and implementing coverage for any vacancies.
• Meets assigned placement goals each month.
• Assists OA/CTS Manager with completing contract reconciliation for Female Arrival Rates, Total Arrival Rate, Non-Level 1 ZT Separation Rate, 90 Day Commitment Rate, and Graduation Rate.
• Develops and executes a strategic marketing campaign with the team to increase community awareness of Job Corps and to establish/maintain strong referral partnerships and employer partnerships.
• Provides input to and monitoring of goals in conjunction with the OA contract requirements.
• Acts as primary liaison with Centers; negotiates and monitors assignments to OA staff from Centers to ensure the contract meets OA goals and students are served as prescribed in the Policy Requirements Handbook (PRH).
• Participates/serves on state and local Workforce Investment Boards (WIBs) and other community organizations.
• Utilizes Data Center reports to analyze weaknesses, making corrective actions or adjustments as necessary.
• Assists OA/CTS Manager with conducting a self-assessment annually and provides a formal written report to the Corporate Office within ten days of it being conducted.
• Oversees the creation and maintenance of database systems of community and business partners, media contacts, other employment and training programs, and potential volunteer supporters, ensuring they are updated monthly by staff.
• Reviews and reports on demographics of program inquiries and follow-up schedules.
• Assists the OA/CTS Manager with identifying resources to provide staff development, schedules, and monitors staff training in accordance with the Job Corps Policy and Requirement Handbook (PRH) and staff training plan.
• Participates in the provision of staff training, makes corrective action, and evaluation recommendations.
• Provides assigned weekly productivity reports and required Job Corps reports with accuracy and timeliness.
• Follows all guidelines, policies, and procedures set forth by DOL, maintaining the highest level of integrity, professionalism, and ethics in all actions.
• Complies with all Department of Labor guidelines, Office of Federal Contract Compliance Programs (OFCCP) regulations, Job Corps notices and bulletins, and Insights Training Group LLC policies and procedures.
• Participates in PRH mandated staff training; training requires travel to include overnight and out of state. Failure to participate may result in corrective action up to and including termination.
• Performs other duties as assigned.

Requirements

• Above average public speaking skills and experience.
• Above average verbal and written communication skills.
• Above average problem-solving and conflict resolution skills.
• Computer literacy, specifically in Internet, Email, Microsoft Word, Excel, and Outlook.
• Ability to work evening hours and periodic weekends.
• Ability to travel periodically.
• Two years supervisory experience in Job Corps preferred or minimum 2 years working with disadvantaged youth.
• Experience providing supervision in a fast-paced performance-based environment preferred.
• Previous experience in providing group or individual counseling on all phases of career management.
• Knowledge of skills necessary to establish liaisons and interact with private and public agencies.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Human Services, Psychology, Counseling, Education, Social Science, Business, Communications, or closely related field, and 2 years related supervisory experience preferred.
• Associate Degree in Human Services, Psychology, Counseling, Education, Social Science, Business, Communications, or closely related field, and 2 years related supervisory experience may be considered.
• Valid driver’s license and current automobile liability insurance coverage.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, stand, and walk; to reach with hands and arms, and talk and listen.
• Occasionally required to use hands to finger, handle, or feel; to taste and smell.
• Must be able to occasionally lift and/or move up to 20 pounds.
• Specific vision capabilities required include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally exposed to outdoor weather conditions.
• Noise level can vary from moderate to loud.

Benefits

• Medical – 3 Tier Options
• Health Savings Account
• Live Health Online
• Dental
• Vision
• Employer Paid Life and AD&D – 1 x annual earnings
• Employer Paid Short-term Disability
• Employer Paid Long-term Disability
• Voluntary Life Insurance
• Voluntary Accident and Critical Illness
• Employee Assistance Program
• 401K - Safe Harbor match of 100% up to 3% of pay and then 50% on the next 2% of pay
• Tuition Reimbursement
• Bereavement Leave
• Sick Time
• Vacation Time
• 12 Paid Holidays

Pay

$48,000 - $51,000