Lead OPC Agent
Marriott Vacations Worldwide · San Marcos, CA · 1 mo ago
OTHRFull-time
Overview
Make meaningful moments together at our supportive, friendly, and beautiful work environment. Assist in creating memorable vacation experiences for Owners/guests.
Responsibilities
- Acts as team lead and assists with scheduling needs.
- Provides feedback to managers regarding individual performances and recommends additional training.
- Schedules sales presentations and manages customer expectations.
- Exceeds budgeted sales presentations and volume production goals.
- Ensures all Owners and guests meeting eligibility requirements are open to learning more about products and services.
- Uses persuasive techniques to maximize revenue while maintaining guest loyalty.
Requirements
- Highly motivated with sales or customer service experience.
- Enjoy interacting with guests in person or by phone.
- Flexible schedule available to work weekends and holidays.
- Concierge, telemarketing, or sales experience preferred.
- Ability to perform tasks such as reaching overhead and below the knees, bending, twisting, pulling, stooping, standing, sitting, or walking for extended periods.
Benefits
- Competitive Pay
- Medical/Dental/Vision coverage
- 401K
- Travel discounts
- Credit Union membership
- Tuition reimbursement
- Professional counseling & family support
- Growth and development opportunities
Pay
Details TBD based on company policy.
Schedule
Flexible schedule to include weekends and holidays.