Lead New Accounts Teller-Draper

About the role

Zions Bank seeks a New Accounts Teller to expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking. Resolve client concerns through direct personal action, or by referring clients to an alternative bank department resource. Identify and address clients' needs by providing a variety of banking services. Ensure the branch provides quality service while protecting against loss. Maintain advanced knowledge of branch operations. May supervise branch activities in the absence of, or in conjunction with branch management team. Perform cash transactions and accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record. Perform other duties as assigned.

Qualifications

• High School diploma or equivalent and 2+ years' experience in teller, new accounts, loan processing, consumer lending, sales or other directly related branch banking experience. An equivalent combination of education and experience may meet qualifications.
• Ability to cross-sell and refer bank products based on clients' needs.
• Solid mathematical, problem-solving and negotiation skills to support standard banking products, services and transactions including balancing.
• Solid knowledge of all retail banking products and services.
• Proven customer service, relationship building, interpersonal and communication skills, both verbal and written with strong attention to detail and time management.
• Proficient in basic computer skills.
• Basic knowledge of consumer lending applications a plus.

Schedule

Monday-Thursday 9am-5pm, Friday 9am-6pm

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products