Lead Network Engineer

Responsible for the design and support of Network infrastructure consisting of but not limited to LAN/WAN, HW & SW, routers, switches, management systems, monitoring systems, telecommunications equipment, voicemail systems, call center management systems and various other network and voice related infrastructure technologies. Function as a project leader on various initiatives while training and instructing team members. Provide diagnoses, resolutions, and documentation to support, implement and manage an enterprise network environment. Implement, monitor and manage secure solutions that address contemporary issues.** This position does not offer sponsorship now or in the future. Essential ResponsibilitiesNetwork Engineering & Operations: Design, configure, maintain, and troubleshoot LAN/WAN, datacenter, and cloud connectivity. Support routers, switches, wireless, VPNs, internet circuits, BGP/OSPF, DNS/DHCP/IPAM, and network segmentationTelecommunications & Voice: Support enterprise telephony, Microsoft Teams Phone/VoIP, CCaas, CCaas IVR, SIP trunks, SIP/SBC management, toll-free/RespOrg ownership, DIDs and toll-free numbers, number porting/RespOrg activities, call routing, E911, E-Faxing solutionNetwork Security: Implement secure network configurations, firewall connectivity, segmentation, NAC/802.1X, VPNs, secure remote access, and Zero Trust controls in partnership with cybersecurity teamsCloud & Data Center Connectivity: Engineer connectivity between on-premises environments, data centers, Azure/AWS, SaaS platforms, and third-party providers using technologies such as ExpressRoute, Direct Connect, VPN, private connectivity, and cloud networkingReliability & Performance: Monitor network availability, latency, packet loss, bandwidth, QoS, voice quality, and capacity. Identify performance issues and proactively remediate infrastructure risksIncident & Problem Management: Troubleshoot network and telecom incidents, participate in P1/P2 response, perform root-cause analysis, and implement corrective actions to prevent recurrenceCarrier & Vendor Management: Coordinate with ISPs, telecom carriers, cloud providers, equipment manufacturers, and managed-service providers. Manage circuit installations, upgrades, outages, escalations, and service-performance issuesChange & Lifecycle Management: Plan and execute network changes, hardware/software upgrades, migrations, firmware updates, technology refreshes, and equipment replacements while minimizing business disruptionMonitoring & Automation: Maintain network monitoring, alerting, logging, configuration backup, and observability platforms. Develop automation using tools such as Python, Ansible, APIs, or infrastructure-as-code where appropriateDocumentation & Governance: Maintain network diagrams, IP addressing, circuit inventories, telecom inventories, configuration standards, operating procedures, DR documentation, and architecture documentation. Participate in change management and architecture/security reviewsBusiness Continuity & Disaster Recovery: Maintain redundant network and telecom services, validate failover capabilities, participate in DR exercises, and ensure critical voice/data services can operate during infrastructure failuresCompliance & Risk: Support regulatory, audit, vulnerability, and risk-management requirements. Ensure network and telecom environments comply with organizational security standards and applicable financial services requirementsProjects & Architecture: Participate in data-center migrations, cloud adoption, office/branch deployments, contact-center initiatives, network modernization, Zero Trust programs, firewall/proxy migrations, and other infrastructure projectsOperational Support: Participate in on-call rotations, maintenance windows, incident bridges, vendor escalations, capacity planning, and Day 2 operational supportEducation & Years of ExperienceMinimum - 4 Year Bachelors Degree in Computer Science, Information Assurance, MIS or RelatedMinimum - 7 Years Networking Engineering, Technology Design, Technology Implementation and Delivery or RelatedIn Lieu of Education10 years experience in Networking Engineering or RelatedLicense/Certifications/TrainingCCNP certification - Preferred Compensation & Benefits:Typical hiring range:‏‏‎ ‎ $95,100.00 to $163,100.00‎ Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. ‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:Annual performance bonusWork from home up to 3 days a weekPaid parental leaveEmployee discount programsTime off including paid personal and sick days11 paid holidays Education reimbursement*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.