Lead Monitor Swing Shift

We need to output HTML fragment with sections: About Us? The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We have content: About Us (description of VOALA). Pay Rate: $20.90 - $22 Per Hour. Benefits: VOALA offers competitive medical, dental, vision and retirement benefits. Job Summary And Purpose (description). Duties And Responsibilities (list). ESSENTIAL DUTIES (list). Qualifications (Requirements, Education, Experience, Preferred Qualifications). Also mention MANDATED REPORTER (maybe part of responsibilities). Also mention Driving ability preferred. We need to decide sections: About Us (maybe "About the organization"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They gave examples but we can use similar. Probably we should have sections: About Us (maybe "About the organization" but they said About the role is example; we can use About Us as heading? Might be okay. They said use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those exact headings if content matches. We have About Us content, not About the role. Could we use "About the organization"? Not in list but maybe acceptable. Safer to use "About Us" as heading? The instruction says use those as examples, not exclusive. I'd include headings: About Us, Pay, Benefits, Job Summary (maybe Responsibilities?), Requirements, Qualifications. But they said prefer few substantive sections over many thin ones. Could combine Job Summary and Responsibilities into a Responsibilities section? Actually Job Summary And Purpose is prose; Duties And Responsibilities is list. Could combine into Responsibilities section with prose + list. Qualifications could be Requirements section (includes Requirements, Education, Experience, Preferred Qualifications). Could also have Skills? Not explicit. Pay and Benefits sections are present. Schedule not mentioned, so omit. Thus sections: About Us, Pay, Benefits, Responsibilities, Requirements (or Qualifications). Use

  for each. Inside each section: use

  for prose,

  • for lists. We need to preserve all substantive information, not invent or summarize away detail. Must not drop details like "Driving ability preferred." Must keep that. We need to remove boilerplate: EEO, E-Verify, etc. Also remove duplicated lines (like repeated essential duties). Also remove navigation etc. We need to ensure we don't include application instructions (none present). Also remove "Learn more at www.voala.org." maybe keep as part of About Us? It's substantive? It's a link; maybe keep as prose. We need to keep Pay Rate and Benefits exactly. Let's extract content: About Us: "VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org." Pay Rate: "$20.90 - $22 Per Hour" Benefits: "VOALA offers competitive medical, dental, vision and retirement benefits." Job Summary And Purpose: "The Lead Monitor I will arrange, coordinate, supervise, mentor, and oversee the Monitors’ efforts to provide security of the program premises, and safety for program clients, visitors and employees. The Lead Monitor I shall provide Safety Training to the Monitor staff, and provide ongoing safety oversight. The Lead Monitor I performs Monitor duties on behalf of program clients/participants, as well as leading and training Monitors. Driving ability preferred." Duties And Responsibilities (list): - Assign shifts, ensure that Monitors are scheduled around the clock, plan personal shifts to observe each shift during the week. - Train Monitors in program operations, safety, and security expectations and procedures. - Oversee operations for safety practices, provide ongoing safety leadership. - shelter Security SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises. - BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened. - Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed. - SHELTER SAFETY: While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment. Know location of fire exits, be prepared to assist participants in case of any emergency. Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required. Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons. - ASSET PROTECTION: As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor. Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons. - ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first. - CLIENT/PARTICIPANT SUPPORT: Answer telephones and take messages for clients and staff, monitor doors and greet visitors. Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational. Assist shelter staff during provision of services to clients/participants, including set-up for classes, meetings, meals, recreation, and other shelter events. - DRIVING TASKS (for licensed Monitors): Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities. Assists passengers in securing wheelchairs, car seats and other mobility devices. Ensures safety of passengers, operates vehicle in safe manner at all times. Maintains trip records as well as mileage and gasoline usage records. Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs. Inputs required data to computer systems and logs. Other duties that may arise to support program goals. ESSENTIAL DUTIES (list): - Services for this position must be provided on-site. As a result, the positions supervised by this job description are on-site, and supervisors / managers / leaders must be on site to provide proper direction and oversight. - TRAIN, SUPERVISE AND SCHEDULE MONITORS - Safety training - Safety oversight - SHELTER SECURITY. - Monitor Shelter entrance - Screen bags and persons entering shelter - Patrol premises as scheduled - SHELTER SAFETY - Monitor Clients; conduct room checks; report violations of rules - While patrolling continuously observe for safe operations/conditions, report safety concerns - ASSET PROTECTION - Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons - CLIENT/PARTICIPANT SUPPORT, including driving if licensed - Other duties as required and may be subject to change - ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. MANDATED REPORTER: "As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities." Qualifications: REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Background Investigation Verification of educational degrees and previous employment Clearance of: General Services Administration’s List of Parties Excluded from Federal Programs HHS/OIG List of Excluded Individuals/Entities Tuberculosis testing within five days of employment start date EDUCATION: One year of proven college coursework, or completion of Careers for a Cause (C4C) or other homeless training course with a certificate can substitute for the experience requirement. OR Complete Careers for a Cause (C4C) within 60 days of hire. Within 30 days of hire, must successfully complete VOALA safety training. Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges. EXPERIENCE: One year in the general security field, and/or social services / human services, and/or customer service experience. PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws. Experience in a group residential setting is preferred. Experience serving the homeless is preferred. Related experience in a mental health or substance abuse treatment setting, or other group residential program. Database familiarity Clean driving record to be insurable by VOALA insurance We need to combine Requirements, Education, Experience, Preferred Qualifications into a Qualifications section (maybe "Requirements" heading). But we have both Requirements and Qualifications headings in examples. Could use "Requirements" for mandatory, and "Preferred Qualifications" for preferred? But they said prefer few substantive sections over many thin ones. Could combine all into one "Qualifications" section with sublists? But we must use
    • for any list of duties/requirements/benefits. So we can have a
      for requirements, another for preferred qualifications. That's okay. We need to avoid duplication: The essential duties list overlaps with duties list; we should not duplicate. We should keep only one list of duties/responsibilities. The essential duties list is basically a summary; we could omit it to avoid duplication. The instruction: Remove duplicated lines. So we should keep the Duties And Responsibilities list (the longer one) and drop the ESSENTIAL DUTIES list as it's duplicate. Also we should keep the Mandated Reporter note maybe as part of Responsibilities or a separate note? It's not duplicated; we can include as a paragraph under Responsibilities. Also need to keep "Driving ability preferred." Already in Job Summary. Now craft HTML. Structure