Lead Monitor

We need to output HTML fragment with sections: About Us? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should not repeat job title as heading. The posting includes "About Us" paragraph, then "PAY RATE:", "BENEFITS:", "Job Summary And Purpose", "Duties And Responsibilities", "Essential Ability Acknowledgement", "Essential Duties", "MANDATED REPORTER", "Qualifications", "Requirements", "Education", "Experience", "Preferred Qualifications". Also "Volunteers of America is an Equal Opportunity employer..." which is boilerplate to remove. We need to include sections only when posting has real specific content. So we can have sections: About Us (maybe not in list but we can use

About Us? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should follow that pattern. Probably we should include sections: About Us (maybe as

About Us), Pay, Benefits, Responsibilities (Duties And Responsibilities), Requirements (Qualifications/Requirements/Education/Experience), maybe Skills? Not explicit. Could combine Qualifications and Requirements. We must not include sections with filler like "commensurate with experience". We have actual pay rate and benefits. We need to preserve all substantive information, not invent or summarize away detail. So we need to include the details from About Us paragraph, pay rate, benefits, job summary, duties, essential abilities, essential duties, mandated reporter, qualifications, requirements, education, experience, preferred qualifications. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The Equal Opportunity statement at end should be removed. Also the "Volunteers of America is an Equal Opportunity employer..." etc. Also maybe the "Learn more at www.voala.org." is part of About Us, keep. We need to output only HTML fragment, no /, no markdown fences. Let's structure:

About Us

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

Pay

$20.90 - $22 Per Hour

Benefits

VOALA offers competitive medical, dental, vision and retirement benefits.

Job Summary and Purpose

The Lead Monitor I will arrange, coordinate, supervise, mentor, and oversee the Monitors efforts to provide security of the program premises, and safety for program clients, visitors and employees. The Lead Monitor I shall provide Safety Training to the Monitor staff, and provide ongoing safety oversight. The Lead Monitor I performs Monitor duties on behalf of program clients/participants, as well as leading and training Monitors. Driving ability preferred.

Responsibilities

• Assign shifts, ensure that Monitors are scheduled around the clock, plan personal shifts to observe each shift during the week.
• Train Monitors in program operations, safety, and security expectations and procedures.
• Oversee operations for safety practices, provide ongoing safety leadership.
• Shelter entrance monitoring: monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises.
• Bag & person screening: search all participants person and belongings being brought into the shelter each time a participant enters.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc.; walk the facility and make reports as needed.
• Shelter safety: while patrolling observe shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment; know location of fire exits, be prepared to assist participants in case of any emergency; monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required; call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.
• Asset protection: report all suspicious events to direct supervisor; responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
• Act as a role model for participants at all times; learn, understand and practice the professionalism expected – put clients/participants needs first.
• Client/participant support: answer telephones and take messages for clients and staff, monitor doors and greet visitors; maintain office housekeeping; verify all common areas, laundry areas and restrooms are clean and disinfected & fully operational; assist shelter staff during provision of services to clients/participants, including set-up for classes, meetings, meals, recreation, and other shelter events.
• Driving tasks (for licensed monitors): transport individual program participants to and from various locations such as human service locations, work sites, and medical facilities; assist passengers in securing wheelchairs, car seats and other mobility devices; ensure safety of passengers, operate vehicle in safe manner at all times; maintain trip records as well as mileage and gasoline usage records; maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and take vehicle for routine maintenance and repairs; input required data to computer systems and logs.
• Other duties that may arise to support program goals.

We also have "Essential Ability Acknowledgement" and "Essential Duties" which seem to repeat some duties. Might combine into Responsibilities or separate section? The instruction: prefer a few substantive sections over many thin ones. Could merge Essential Ability Acknowledgement and Essential Duties into Responsibilities or maybe a separate "Essential Functions" section. But we already have Responsibilities covering many. The Essential Ability Acknowledgement includes ability to work with difficult clients etc. That's more of a requirement/skill. Could go under Requirements or Skills. We have "MANDATED REPORTER" which is a requirement: must report abuse. Could be under Requirements. We have Qualifications section with REQUIREMENTS, Education, Experience, Preferred Qualifications. We could make a section

Requirements

containing all the qualification details (including mandatory reporter, essential abilities, education, experience). And maybe a

Preferred Qualifications

for preferred. But we need to avoid duplication. Let's extract: From Qualifications: REQUIREMENTS: - Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications - Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges. Education: - One year of proven college coursework, or completion of Careers for a Cause (C4C) or other homeless training course with a certificate can substitute for the experience requirement. - OR Complete Careers for a Cause (C4C) within 60 days of hire. - Within 30 days of hire, must successfully complete VOALA safety training. Experience: - One year in the general security field, and/or social services / human services, and/or customer service experience. Preferred Qualifications: - Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws. - Experience in a group residential setting is preferred. - Experience serving the homeless is preferred. - Related experience in a mental health or substance abuse treatment setting, or other group residential program. - Database familiarity - Clean driving record to be insurable by VOALA insurance Also Mandated Reporter: As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. Essential Ability Acknowledgement: Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges. Essential Duties: list similar to responsibilities but maybe we can ignore as duplicate. Thus we can create:

Requirements

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients (homelessness, mental illness, substance abuse, recently released from incarceration, etc.).
• One year of proven college coursework, or completion of Careers for a Cause (C4C) or other homeless training course with a certificate can substitute for the experience requirement; OR complete C4C within 60 days of hire.
• Within 30 days of hire, must successfully complete VOALA safety training.
• One year in the general security field, and/or social services / human services, and/or customer service experience.
• Mandated Reporter: must report any instance of physical or sexual abuse to proper authorities.

Preferred Qualifications

• Current California driver's license and clean driving record, demonstrated knowledge of CA driving laws.
• Experience in a group residential setting.
• Experience serving the homeless.
• Related experience in a mental health or substance abuse treatment setting, or other group residential program.
• Database familiarity.
• Clean driving record to be insurable by VOALA insurance.

We should also include "Driving ability preferred" from job summary; maybe mention in Preferred Qualifications. We have to preserve all substantive information; we have not omitted anything major. We removed duplicated lines like the repeated responsibilities list (Essential Duties) and the repeated "Essential Ability Acknowledgement" (we incorporated ability). We removed the EEO statement. We need to ensure we didn't lose any content: The "Job Summary And Purpose" we kept. The "Duties And Responsibilities" we kept as Responsibilities list. The "Essential Ability Acknowledgement" we incorporated into Requirements (ability to work with difficult clients). The "Essential Duties" we omitted as duplicate. The "MANDATED REPORTER" we added to Requirements. The "Qualifications" section we split into Requirements and Preferred Qualifications. The "Education" and "Experience" we included in Requirements. The "Preferred Qualifications" we included. Check if any content missing: The "Volunteers of America is an Equal Opportunity employer..." removed (boilerplate). The "This employer participates in E-Verify..." removed (legal). Good. Now ensure we didn't create sections with filler like "commensurate with experience". We have actual content. Now output HTML fragment. Make sure to use

for each section heading. Use

• for lists. Use

  for prose. We have multiple

  sections: About Us, Pay, Benefits, Job Summary and Purpose. We have

  for Responsibilities, Requirements, Preferred Qualifications. Check that we didn't accidentally put a heading with no content. All have content. Now produce final answer.