Lead Merchandise Associate- Indiana University

The Role

The Lead Merchandise Associate is responsible for assisting in all merchandise operations and fulfilling company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience.

• Assist in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service.
• Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience.

Essential Functions

• Perform inventory & maintain proper inventory levels.
• Supervise assigned personnel, discipline, evaluate performance, and develop each employee to his/her potential.
• Ensure proper cash handling procedures are always in effect.
• Manage performance of employees by preparing and communicating goals.
• Communicate progress or opportunities for improvement to provide effective feedback.
• Aid in the development of programs that result in increased customer satisfaction.
• Work with visual displays and merchandising of stands.
• Set up displays to best attract customers' attention.
• Maintain product and service quality standards and anticipate customer needs/concerns.

Qualifications

• Must be at least 18 years of age
• High school diploma or equivalent
• Some college preferred
• 3+ years retail merchandise experience preferred
• Must be flexible to work late nights, weekends and holidays
• Able to work in a team environment, move fast, and act on assigned duties
• Able to walk and stand for extended periods of time
• Energetic, self-motivated, friendly personality, and excellent guest services skills are required
• Excellent written and verbal communication
• Able to lift and carry items weighing 10-30 pounds, occasionally 50 pounds

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls.
• The employee frequently is required to reach with hands and arms.
• The employee is required to stand, walk, and stoop.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Benefits

• Medical
• Dental
• Vision
• Life and disability insurance
• Paid vacation
• 401k plan