Lead Mechanical Mission Critical HVAC Service Technician

Key Responsibilities

• Familiarization of working in a data center mission critical environment.
• Understanding the cooling and power infrastructure systems in data centers.
• An aggressive approach in safety practices, human performance, procedural compliance, and must be detail-oriented.
• Familiar with preventive and corrective maintenance on data center mechanical or electrical systems (specialized in one discipline).
• Execute work through our field management system using approved MOPs, SOPs, and change-management processes.
• Drive team performance, setting clear project and service contract expectations.
• Conduct regular check-ins to facilitate performance reviews.
• Maintain system redundancy and awareness of upstream/downstream impacts.
• Respond to alarms, degraded performance, and emergency service calls per SLA.
• Document all work, readings, inspections, and system conditions accurately.
• Follow strict safety protocols (LOTO, PPE, site rules, confined space, etc.).
• Participate in on-call rotations and scheduled maintenance windows.
• Complete required overall company and data center specific training via Upchurch University LMS DC|MC program.

Qualifications

• Required: High school diploma or equivalent; technical/vocational training preferred.
• People Management experience.
• EPA Section 608 Certification (Universal or applicable type).
• Ability to read: P&IDs, Mechanical schedules, Electrical one-lines, Electrical panel schedules, OEM documentation, MOPs and SOPs.
• Valid driver’s license.
• Ability to work in live critical environments.
• Willingness to travel to support service region.