Lead, Material Handler

About the Role

The Lead Material Handler plays a crucial leadership role in daily warehouse and donation center operations. This position ensures a safe, organized, and compliant work environment while supervising Material Handlers and modeling adherence to Goodwill's mission and Core Values of Dignity, Service, Hope, and Partnership.

Responsibilities

• Supervise daily warehouse activities, ensuring completion of tasks with safety, speed, and accuracy.
• Provide input on employee performance and participate in corrective actions as appropriate.
• Perform regular safety inspections and ensure compliance with all opening/closing procedures.
• Assist with unloading incoming store and donor shipments; rotate and prepare materials for transport.
• Oversee inventory receipt and dispatch; confirm shipments match manifests and documentation.
• Maintain accurate daily inventory reports and track inventory across commodity categories.
• Ensure proper labeling, storage, and handling of items per legal and organizational standards.
• Ensure compliance with Kentucky regulations on hazardous materials storage/disposal.
• Collaborate with store managers and transportation teams to meet monthly safety/wellness deadlines.
• Facilitate forklift and equipment certification courses; maintain related documentation.
• Maintain cleanliness of interior and exterior donation and warehouse sites.
• Utilize Microsoft Excel and Word to generate reports and maintain operational records.
• Monitor and respond to email communications promptly and professionally.
• Perform additional duties and projects as assigned to support operational goals.

Requirements

• Excellent organizational, leadership, and time management skills.
• Strong written/verbal communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Excel and Word preferred).
• Familiarity with safety protocols and hazardous material handling (Kentucky regulations preferred).
• High School Diploma or GED required (preferred).
• Previous warehouse, transportation, and leadership experience preferred.
• OSHA-compliant forklift certification (or ability to obtain).
• Ability to lift/carry up to 50 pounds.
• Frequent walking, bending, stooping, climbing, and repetitive motions.
• Work in varying environmental conditions including heat, cold, dust, and noise.