Lead Maintenance Technician (48477)

Two Coast Living is a real estate investment and property management company committed to operational excellence, resident and tenant satisfaction, and long-term asset value. Our team owns and operates properties across multiple markets and asset types, leveraging a collaborative and performance-driven culture.

About the role

The Lead Maintenance Technician oversees daily maintenance operations for a multifamily property, ensuring facilities, grounds, and resident amenities are maintained to company standards. This role is hands-on and supervisory, responsible for addressing work orders, managing make-ready schedules, leading maintenance staff, and preventing small issues from escalating into major repairs. The Lead Maintenance Technician works closely with the Property Management team and serves as a visible, approachable leader for residents and team members alike.

Location: Onsite | Citra Luxury Apartments | Charlotte, NC

Responsibilities

• Perform and oversee routine, preventative, and emergency maintenance across the property, including building systems, grounds, and resident amenities, while promptly addressing work orders and proactively identifying issues to prevent escalation
• Manage apartment turnover by tracking make-ready activities and maintaining the make-ready board to ensure units are completed on schedule
• Supervise, train, and support maintenance team members, leading by example through hands-on participation and assisting with troubleshooting and work order completion as needed
• Communicate and collaborate effectively with residents and the Property Management team to ensure professional service delivery and minimize disruption during maintenance and turnover activities
• Maintain a safety-first approach by ensuring proper handling of chemicals and regulated materials, compliance with OSHA and applicable regulations, and consistent training and reinforcement of safety procedures for the maintenance team

Career Path & Next Role Readiness

The Lead Maintenance Technician role is intentionally designed as a pathway to Area Maintenance and Regional Maintenance roles. Employees are typically considered next role ready after consistently demonstrating strong performance for 12+ months in:

• Technical expertise and maintenance excellence
• Leadership, coaching, and team development
• Operational efficiency and financial accountability
• Ownership, sound judgment, and accountability

Next Role Readiness does not guarantee promotion but ensures priority consideration for internal advancement opportunities when available.

Pay

Base Salary Range: $80,000 – $85,000 annum (dependent on experience, skills, and location)

Bonus Eligibility: Discretionary bonus upon eligibility

Incentives: Eligibility-based long-term incentives and performance-based awards

FLSA Status: Exempt

Final compensation will be determined based on qualifications, experience, education, certifications, and market considerations.

Benefits

• Comprehensive Medical, Dental, Vision and Basic Life Insurance
• 401(k) plan with auto-enrollment after 60 days
• Paid Time Off and Paid Sick Leave in accordance with state requirements
• Paid holidays or holiday pay for eligible employees
• Opportunities for professional development & training

Schedule

• Full-time, Monday through Friday, 8:00 AM – 5:00 PM
• On-Call: Required on a scheduled rotation, including occasional evenings or weekends

Requirements

Education & Experience

• 4+ years of relevant maintenance experience in property management or hospitality environments
• 1+ year of experience supervising two or more employees
• 1+ years of experience of inventory control, ordering, & procurement
• High school diploma or GED required

Technical Skills & Certifications

• Technical degree or certification in HVAC, plumbing, electrical, or a related trade preferred
• Experience maintaining and repairing HVAC systems; HVAC certification preferred
• Working knowledge of general building maintenance, including plumbing, electrical, carpentry, painting, and appliance repair
• EPA Certification Type I and II or Universal required
• CPO certification preferred or ability to obtain, if applicable

Physical Requirements

• Ability to safely use tools and equipment with manual dexterity and stamina, including lifting up to 25 pounds frequently and up to 50 pounds occasionally
• Ability to perform physical tasks such as standing, walking, climbing stairs and ladders, kneeling, crouching, and crawling, and working indoors and outdoors in varying weather conditions

Additional Requirements

• Must maintain a personal tool kit appropriate for completing assigned work
• Valid driver’s license required to operate company-owned or personal vehicles for business purposes
• Occasional off-site travel to pick up supplies