Lead Maintenance Engineer - Denton

About the role

The Lead Maintenance Partner is responsible for overseeing maintenance services across nursery sites in either North/South regions. The role ensures safe, compliant, and high-quality environments for children, staff, and visitors while providing leadership to Maintenance Partners and acting as the first point of escalation for technical issues.

What You'll Be Doing

• Oversee day-to-day maintenance across multiple nursery sites
• Lead and support Maintenance Engineers across regions
• Ensure the development of the partnering with operations and ensure monthly inspections are undertaken
• Conduct regular 1:1 meetings including Partou and You conversations with Maintenance Partners to review performance, workload, and development
• Allocate tasks and manage workloads across teams
• Coordinate and manage contractors, ensuring safe systems of work
• Carry out hands-on maintenance tasks when required
• Act as the initial escalation point for technical issues, liaising with specialist contractors or technical support where required
• Ensure statutory compliance and health & safety standards are consistently met
• Provide innovative suggestions for service based on oversight
• Maintain accurate maintenance records using Fresh Desk system and support planning/update of PPM schedules
• Ensure all required documentation is kept up to date, in a legible manner and available at all times for H&S and Ofsted Audits
• Report all compliance issues on estate supporting on trend analysis
• Ensuring quality first time fixes and arranging works efficiently to minimise travel and incurred costs as well as minimising the business' carbon footprint and reporting
• Proactively advise of possible cost savings as part of service for year-on-year savings against budget

Qualifications & Experience

• Relevant technical qualification in building maintenance, engineering, or related trade
• Full UK driving licence
• Health & Safety awareness training (IOSH etc.)
• Ability to demonstrate a wide understanding of customer needs and being able to manage their expectations
• Commitment to quality, great customer service and compliance
• Demonstrable experience of ability to organise team workload to meet tight deadlines, coping well under pressure and difficult situations and ability to identify and act on own development needs
• Willingness to undertake further training to meet evolving needs of the role as legislation changes
• Willingness to travel within the designated division and further afield as required
• Is structured, organised, flexible and adaptable in the approach
• Instils confidence and resilience in others and is enthusiastic, pragmatic and motivating
• Confident and approachable / assertive as required and displays good self-awareness
• Excellent analytical, conceptual thinking, problem solving, planning and execution skills
• Strong experience in maintenance and general trades
• Compliance knowledge and training desirable (Fire/Legionella)
• Displays critical thinking and credible presentational capability
• Customer service & support excellence with a problem solving & decision-making mind-set
• Strategic focus with future facing view to improve service delivery year on year

Desirable

• NEBOSH or equivalent qualification
• Trade certifications (e.g. electrical, plumbing, carpentry)
• PAT testing certification
• Asbestos training to undertake the annual reviews
• Fire Door Inspection Certification (FireQual)

Benefits

Become a Partou team member and join a supportive, caring community where you can enjoy a fulfilling and rewarding career. With access to world-class childcare research, resources, and expertise, we help you develop skills, and empower you to create a positive impact on the development of the next generation, as they lead us into a better future.