Lead Mainteance Rivers Edge Boone North Carolina

About The Role

Rivers Edge is seeking an experienced Lead Maintenance Technician with a strong HVAC background to oversee the day-to-day upkeep of our community. This is a hands-on leadership position — you'll be turning wrenches alongside your team while setting the standard for quality, responsiveness, and resident satisfaction. If you take pride in a well-run property and want ownership over how it's maintained, we'd like to hear from you.

What You'll Do

• Lead, schedule, and mentor the on-site maintenance team, including assigning daily work orders and reviewing completed work
• Diagnose, repair, and maintain HVAC systems — split systems, heat pumps, package units, thermostats, refrigerant lines, and air handlers
• Perform and oversee seasonal HVAC preventive maintenance, including filter changes, coil cleaning, and system inspections
• Handle general maintenance across electrical, plumbing, appliance, drywall, carpentry, and locksmithing
• Manage unit turns to ensure apartments are move-in ready on schedule
• Maintain inventory of parts, tools, and supplies; source materials and coordinate with outside vendors
• Participate in and coordinate the on-call rotation for after-hours emergencies
• Walk the property regularly to identify safety hazards and deferred maintenance before they become problems
• Keep accurate records of work orders, preventive maintenance, and equipment service history
• Ensure all work meets EPA, OSHA, and local code requirements

What You Bring

Required

• 3+ years of maintenance experience, with at least 1 year in a lead or supervisory role
• Demonstrated HVAC troubleshooting and repair experience
• EPA Section 608 Certification (Type II or Universal)
• Working knowledge of electrical, plumbing, and appliance repair
• Valid driver's license and reliable transportation
• Ability to be on call and respond to after-hours emergencies
• Comfortable using a smartphone or tablet for work order management

Preferred

• Experience in multifamily, student housing, or property management
• HVAC Excellence or NATE certification
• CPO (Certified Pool Operator) certification
• Familiarity with property management software (Yardi, Entrata, RealPage, or similar)
• Bilingual English/Spanish

Physical Requirements

• Must be able to lift up to 50 lbs, climb ladders, work in crawl spaces and attics, and work outdoors in all weather conditions — including High Country winters.

What We Offer

• Competitive hourly wage based on experience
• On-call and overtime pay
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Tool and boot allowance
• Paid certification and continuing education
• Housing discount (if applicable)