Lead Low Voltage Technician

About the role

Company: Tetra. Location: Austin, Texas (Hybrid / 30% Travel Required within local area). Employment Type: Full Time. Project Scope: Installation, service, and commissioning of multifamily and commercial access control and IP video surveillance deployments. Mandatory Licenses & Certifications: Texas Security License, Valid Driver's License. Tetra is a rapidly growing company specializing in multifamily access control systems and camera installations, with partnerships with several of the nation's largest multifamily property management companies and active expansion into both small and large commercial markets.

Responsibilities

• Lead the physical installation, programming, troubleshooting, and commissioning of access control and IP-based camera systems.
• Supervise and coordinate the daily field activities of two to three installation technicians on active project sites.
• Keep detailed documentation regarding customer contact and progress on various projects.
• Interpret complex blueprints, wiring diagrams, project specifications, and construction documents to guide team execution.
• Train, mentor, and develop less experienced field technicians through hands-on coaching and technical knowledge sharing.
• Troubleshoot intricate system infrastructure issues involving hardware, software, networking components, and field devices.
• Coordinate directly with project managers, customers, and other on-site trades to ensure seamless project execution.

Requirements

• Minimum of 7 years of hands-on experience in low-voltage systems installation and service.
• Extensive technical experience with access control systems and IP-based video surveillance networks.
• Strong understanding of structured cabling, low-voltage wiring practices, and networking fundamentals.
• Proven ability to lead, manage, and coordinate small field installation teams.

Qualifications

• High School Diploma or GED.
• Texas Fire License (preferred).
• Manufacturer certifications in access control, video surveillance, networking, or audio/video systems (preferred).
• Dedicated experience working within multifamily and commercial project environments (preferred).
• OSHA certification or equivalent industry safety training (preferred).

Benefits

• Bi-Weekly Pay Cycle
• Overtime Potential
• Referral Bonus Program
• 401(k) with employer matching
• Medical Insurance, Dental Insurance, Vision Insurance, and Life and Disability Insurance Options
• Gym Memberships and all required Safety Equipment Provided
• Paid Time Off including Holidays, Vacation, and Sick leave plus Paid Parental Leave
• Travel Projects with per diem, Company Vehicle, and Uniforms Provided
• Training and Certifications including Manufacturer training, OSHA, Fall Protection, and Lifts
• Tech Package with a smartphone or tablet provided and a Personal Tool Replacement Program
• Company Events and Annual Trips or Company Outings

Pay

$28 to $35 per hour (based on experience)

Schedule

Hybrid work arrangement with 30% travel required within the local area.