Jobs · Management · Massachusetts

Lead Low Voltage Technician

Prestige Security Solutions Inc · Westford, MA · 7 mo ago
ManagementInternship

Key Responsibilities

  • Installation & Maintenance: Oversee and participate in the installation and servicing of low voltage systems, ensuring they are set up according to specifications and functioning properly.
  • Team Leadership: Supervise and mentor a team of technicians, providing guidance, training, and troubleshooting support to ensure projects are completed accurately and efficiently.
  • Troubleshooting: Diagnose and resolve issues with low voltage systems quickly to minimize downtime and disruptions for clients.
  • Project Management: Work with project managers to ensure projects are completed on time, within budget, and to client specifications.
  • Quality Control: Ensure that all installations and services meet the highest quality standards and comply with safety protocols and industry regulations.
  • Client Interaction: Maintain strong relationships with clients, ensuring satisfaction with services provided and addressing any concerns or issues promptly.
  • Documentation: Keep accurate records of all installations, maintenance, and repairs performed.

Qualifications

  • Experience: Minimum of 5 years in low voltage systems installation, maintenance, and troubleshooting, with a strong background in security cameras, access control systems, and intercoms.
  • Leadership Skills: Proven ability to manage, mentor, and lead a team effectively. Ability to train and guide junior technicians.
  • Problem-Solving Abilities: Strong troubleshooting skills with a solution-oriented approach.
  • Customer-Focused: Excellent communication skills and a commitment to providing outstanding customer service.
  • Technical Knowledge: Thorough understanding of low voltage systems and industry standards.
  • Certifications: Relevant industry certifications preferred (e.g., NICET, Access Control, Security Systems).

Benefits & Compensation

  • Competitive salary with guaranteed 40 hours per week and overtime options.
  • Full benefits package, including health, dental, and vision insurance.
  • Performance-based monetary bonuses.
  • Career advancement opportunities within a growing company.
  • A supportive and dynamic work environment that values teamwork and excellence.

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