Lead Licensing Specialist

About the role

IGT is seeking an experienced Lead Licensing Specialist to oversee the day-to-day operations of our regulatory licensing team in Las Vegas. This role ensures that IGT, its leaders, and employees remain properly licensed in jurisdictions where the Company operates.

Responsibilities

• Lead the daily activities and workflow of the regulatory licensing team, ensuring applications and renewals are accurate, complete, and submitted on time.
• Manage entity, key employee, officer, principal, and occupational licensing requirements across multiple jurisdictions.
• Oversee monthly, quarterly, biannual, annual, and other required regulatory filings.
• Analyze licensing regulations and provide clear guidance to internal departments and business partners.
• Serve as a primary point of contact for commercial and tribal regulatory agencies, responding to questions, requests, audits, and investigations.
• Cook up information from internal teams for licensing applications, required filings, audits, and regulatory reviews.
• Identify licensing or compliance challenges and collaborate with internal stakeholders to develop timely solutions.
• Lead assigned licensing projects, monitor project activities, and communicate progress to regulatory compliance leadership.
• Create and maintain licensing requirements within the Company’s regulatory licensing software.
• Train users on internal licensing systems, processes, and compliance requirements.
• Partner with software providers and internal teams to troubleshoot system issues and recommend program enhancements.
• Develop standard operating procedures and implement process improvements that increase accuracy, consistency, and efficiency.
• Recruit, train, coach, evaluate, and develop direct reports while managing schedules, performance, and other personnel matters.

Qualifications

• A high school diploma or GED required.
• A bachelor’s degree or an equivalent combination of education and relevant professional experience preferred.
• Five to eight years of regulatory compliance experience supporting entity, individual, key employee, or occupational licensing.
• Experience within a casino, gaming, or gaming-supplier environment preferred.
• At least one year of direct people-management or supervisory experience.
• Advanced knowledge of licensing requirements across multiple jurisdictions.
• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to manage competing priorities, sensitive information, and deadline-driven regulatory requirements.
• Excellent written and verbal communication skills, with the confidence to work directly with regulators, auditors, business leaders, and employees.
• Proficiency in Microsoft Word, Excel, Access, and other Microsoft Office applications.
• Advanced knowledge of ArdentSky or similar regulatory compliance and licensing software preferred.