Lead Last Mile Operations

About the Role

As a Last Mile Operations Lead at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. Compensation for this role is $22.00 - $23.00 an hour, with potential eligibility for bonus or commission pay. Actual compensation may vary based on experience and skill set.

Responsibilities

• Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily
• Leverage operational metrics to identify improvement areas and create actionable plans
• Train material handlers to meet performance goals for safety, quality, and productivity
• Foster positive working relationships with the warehouse team, contract carriers, and driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve efficiencies
• Train and develop contract carriers, dispatchers, and warehouse personnel to exceed customer expectations

Requirements

• 2 years of experience in a supervisory role
• 5 years of experience in logistics and/or transportation
• Experience with Microsoft Office
• Reliable transportation
• Ability to lift up to 50 lbs

Qualifications

• Bachelor’s degree or equivalent related work or military experience (preferred)
• Excellent verbal and written communication skills
• Strong math skills and solid analytical ability
• Outstanding interpersonal and leadership skills

Benefits

• Competitive pay
• Paid time off: up to 8 holidays, 2 floating Diversity Days, and up to 13–15 days PTO based on role
• Bereavement leave (up to 40 hours), volunteer time (up to 16 hours), jury duty, family bonding leave (at least 2 weeks), and prenatal care leave (up to 40 hours)
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, life, disability, accidental death, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement and adoption assistance
• Tax-Advantaged Accounts: HSA, FSA (Health Care, Dependent Care, Commuter)
• Health Reimbursement Arrangement

Our Culture

Our values drive our unique culture and ability to deliver for everyone we serve. We excel when we are inclusive, work together, learn from one another, value diverse perspectives, operate safely, and build strong relationships.