Lead, Last Mile Operations

About the role

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Responsibilities

• Foster teamwork and provide daily support to a group of associates to ensure process efficiency
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations

Requirements

• 4 years of experience in operations
• Experience with Microsoft Office
• Ability to lift up to 50 lbs

Qualifications

• 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation

Skills

• Excellent verbal and written communication skills
• Strong interpersonal and leadership skills

Benefits

• Competitive pay
• Paid time off: up to 8 holidays, up to 2 floating Diversity Days; Hourly: Earn up to 13 days P