Lead IT Program Manager

About the role

This role is 4 days onsite (Monday - Thursday) at one of the following locations: Boca Raton, FL 33496 or Austin, TX 78729. The Lead IT Program Manager will serve as lead program manager for enterprise-wide IT initiatives, driving critical programs that turn strategic goals into reality.

Responsibilities

• Drive medium to large IT programs, developing and maintaining project schedules, timelines, documentation, RAID tracking, and communication.
• Establish an effective program structure and cadence that fosters collaboration, communication, and simplified reporting across multiple IT workstreams.
• Communicate program goals, objectives, timelines, benefits, and scope clearly across all levels of the organization, including senior leadership.
• Partner cross-functionally with product managers, IT teams, and business stakeholders across departments — including Supply Chain, HR, Finance, B2B, and Omnichannel — on requirements, interdependencies, program views, and risk assessments.
• Facilitate collaboration between Directors/Product Managers, IT teams, and the business, serving as the connective point across departments and functions.
• Track intra/inter-program dependencies, working with all teams to mitigate risks and issues.
• Operate independently with a solution-oriented approach — independently identifying blockers, driving resolution, and moving programs forward without needing regular direction.
• Partner with PMO and business leadership to identify opportunities, prioritize work, and build and refine frameworks for program delivery.
• Operate within an agile application development environment to ensure the work gets done on-schedule and within-budget.
• Evaluate complex situations accurately, gather relevant data, and identify viable solutions that drive successful program outcomes.

Requirements

• Bachelor's degree in Project Management; Business Management; IT; or a related field, or equivalent experience.
• 6 years of program/project management experience, with at least 3 years of experience managing medium to large IT application development or infrastructure programs, preferably for a major corporation or large enterprise.
• Experience applying standard program/project management disciplines, including scope, schedule, cost, quality, risk, stakeholder, communications, and vendor management/procurement.
• Experience leading IT initiatives using Agile, waterfall, and hybrid methodologies.
• Proven experience partnering cross-functionally with product managers, IT teams, and business stakeholders across multiple departments and time zones.
• Demonstrated ability to operate proactively and independently — identifying priorities and driving programs forward with minimal oversight.
• Strong problem-solving, decision-making, and issue-resolution skills.
• People management skills, with the ability to motivate teams and drive delivery against deadlines.

Qualifications

• PMP (Project Management Professional) or an equivalent program/project management certification (e.g., PgMP, PRINCE2) required.
• CSM a plus.

Skills

• Team-oriented mindset focused on delivering an exceptional customer experience.
• Excellent communication and presentation abilities across all leadership levels, including executive audiences.
• Builds strong working relationships across the organization; relates well to people at all levels.
• Proactive, go-getter mindset with the ability to identify priorities, resolve blockers, and move initiatives forward independently, without needing regular direction.
• Strong cross-functional coordination skills, working effectively across departments, teams, and time zones.
• Organized, process-oriented, and effective problem solver with a holistic mindset.
• Strong understanding of global cultures and ability to adapt communication style accordingly.

Benefits

• Competitive salaries.
• A benefits package, which includes a 401(k) and more.
• Opportunities to move and grow within the organization.
• Eligibility to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Pay

The salary range for this role is $115,000 to $150,000, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

Schedule

This role is 4 days onsite (Monday - Thursday) at one of the following locations: Boca Raton, FL 33496 or Austin, TX 78729.